Information Technology Service Desk Specialist
New York, NY
Category: IT Admin
Industry: Communications
Reference ID: JN -022026-105426
Date Posted: 02/09/2026
Shortcut: http://careers.eliassen.com/09hljT
Description:
Onsite in New York, NY
Our client requires an onsite Information Technology Service Desk Specialist to support end users with Windows and Mac systems, mobile devices, and AV equipment. The role emphasizes responsive ticket handling, device imaging and deployment, and inventory management while contributing to enterprise initiatives.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $27.00 to $32.00/hr. w2
Responsibilities:
- Respond to user requests by phone, email, in person, and via remote access.
- Update the team on ticket progress and resolve issues in a timely manner.
- Provide computer + mobile device support to employees.
- Maintain AV equipment and conduct daily walkthroughs of conference rooms.
- Image laptops and desktops for deployment.
- Manage hardware and software inventory.
- Assist with enterprise-wide technology projects.
- Document processes, procedures, and issue resolutions as requested.
- Work onsite on weekdays and provide after-hours support when needed.
Experience Requirements:
- Experience supporting Windows and Mac endpoints, including configuration, setup, maintenance, and troubleshooting.
- Experience with ticketing workflows and timely incident resolution.
- Experience imaging and deploying laptops and desktops.
- Experience supporting mobile devices in a corporate environment.
- Experience maintaining AV equipment and supporting conference room technology.
- Experience managing hardware and software inventory.
- Ability to provide onsite and occasional after-hours support.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
-
Sr. Mobile Application Developer I
Washington dc, DC
Description: Onsite in Washington, DC The organization seeks a Sr. Mobile Application Developer to deliver secure, mission-critical iOS and Android capabilities for a federal customer. The role operates within an Agile team focused on high-security mob...
Date Posted: 02/11/2026 Recommended
-
AI Engineer
Pittsburgh, PA
Description: Hybrid 3 days onsite, 2 days remote in Pittsburgh, PA Our client is scaling enterprise generative AI and agent-based solutions across business functions. The team operates across data, application, and AI layers, emphasizing secure archite...
Date Posted: 02/10/2026 Recommended
-
Lead Software Engineer
Hartford, CT
Description: Hybrid 2-3 days onsite in either Hartford, CT or Short Hills, NJ As Lead Software Engineer, you will drive technical direction and execution for robust, scalable, and maintainable enterprise software solutions within a cloud-first environm...
Date Posted: 02/12/2026 Recommended
-
Principal Software Engineer (Angular v20 Signals / SpringBoot)
Durham, NC
Description: Hybrid every other week onsite/5 days in Durham, NC Our client is advancing a cloud-first, modular platform for portfolio construction tools and seeks a Principal Full Stack Engineer to accelerate delivery. The role requires deep Angular e...
Date Posted: 02/14/2026 Recommended
-
Senior Cloud Application Engineer
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a large U.S. financial institution headquartered in Cincinnati with extensive branch and ATM networks across multiple states. The organization ranks on the Fortune 500 and is among the largest banks i...
Date Posted: 02/01/2026 Recommended
-
Senior Engineering Consultant (DevOps, Java, ETL)
Merrimack, NH
Description: Hybrid Every other week onsite in Merrimack, NH of Smithfield, RI We are seeking a highly skilled Senior Backend Developer with a strong focus on DevOps to join our data team. This unique position addresses a critical need for DevOps suppo...
Date Posted: 01/31/2026 Recommended
-
SailPoint Test Engineer
Westlake, MA
Description: Hybrid every other week onsite/5 days in Westlake, MA The Workforce Identity and Access Management product line team provides provisioning, lifecycle management, and control assessment solutions to technology teams and applications across ...
Date Posted: 02/18/2026 Recommended
-
IT Infrastructure Engineer/Administrator
Boston, MA
Description: Onsite in Boston, MA Seaport Area of Boston, 5 days a week onsite for the first few months, flexible for 3-4 days onsite after that. Interview: virtual, then onsite. Contract to hire role. Our client seeks a senior IT Infrastructure Engine...
Date Posted: 02/10/2026 Recommended
-
Cloud & Network Infrastructure Engineer
Washington, DC
Description: Onsite in Washington, DC Our client requires a senior Cloud and Network Infrastructure Engineer to lead cloud and on‑premises network design, implementation, and operations. The role focuses on hybrid connectivity, security, and reliabilit...
Date Posted: 02/08/2026 Recommended
-
Software Engineer
Merrimack, NH
Description: Hybrid 2 weeks per month onsite in Merrimack, NH The Common Platform Solutions team within Asset Management provides standardized technology stacks, frameworks, and reusable components that accelerate delivery. This role reports to a direc...
Date Posted: 02/05/2026 Recommended
-
Cybersecurity Architect
Tustin, CA
Description: Onsite in Tustin, CA Our client seeks an experienced Security Architect with prior experience in law enforcement, government, or public safety IT environments and familiarity with CJIS, NIST, FedRAMP, or state compliance frameworks. Due to...
Date Posted: 02/13/2026 Recommended
-
Full Stack Engineer - Angular
Westlake, TX
Description: Hybrid two weeks onsite a month in Westlake, TX The organization is undertaking a greenfield, multi-year initiative and seeks a Senior Full Stack Engineer focused on Angular to build scalable digital experiences. You will collaborate with ...
Date Posted: 02/11/2026 Recommended
-
Application Security Engineer
Tysons Corner, VA
Description: Hybrid 3 days onsite in Tysons Corner, VA A private, non‑governmental entity that functions as a self‑regulatory organization, responsible for oversight, enforcement, and dispute resolution within the securities industry, following the con...
Date Posted: 02/17/2026 Recommended
-
Principal Systems Analyst
Merrimack, NH
Description: Hybrid Every other week onsite/5 days in either Merrimack, NH or Smithfield, RI Our client seeks a Principal Systems Analyst to lead entitlement strategy and identity governance across enterprise platforms. The role will align access model...
Date Posted: 02/14/2026 Recommended
-
Telecom Documentation Analyst
Cincinnati, OH
Description: Hybrid – must be local to Plainfield or Cincinnati and onsite 3 days a week in the Plainfield or Cincinnati Regional HQ buildings in Cincinnati, OH Our client is a large U.S. electric power organization serving approximately 7.4 million cu...
Date Posted: 02/04/2026 Recommended
-
Product Owner III
Pittsburgh, PA
Description: Hybrid 4 days onsite in Pittsburgh, PA Our client seeks a Product Owner III with strong Agile delivery experience in regulated environments. The role translates mission-driven, security, and compliance requirements into a prioritized, exec...
Date Posted: 02/11/2026 Recommended
-
Product Owner
Chicago, IL
Description: Hybrid 3 Days Onsite in Chicago (remote is secondary but chicago preferred) in Chicago, IL Our client is a large financial institution distinguished by its investment in modern technology, cloud platforms, and Agile and SAFe practices. The...
Date Posted: 02/05/2026 Recommended
-
Cloud Engineer
Westlake, TX
Description: Hybrid every other week onsite/5 days in Westlake, TX Our client in Texas seeks a Cloud Engineer with strong SRE, DevOps, and Kubernetes experience to deliver reliability across operations, infrastructure, and development. The role focuses...
Date Posted: 01/29/2026 Recommended
-
Senior Systems Engineer – Enterprise Document Management
Westlake, TX
Description: Hybrid Onsite Every Other Week in Westlake, TX The unstructured data space served by Enterprise Document Management (EDM) Systems is growing in scope and importance. The EDM landscape is being modernized using cloud native scalable solutio...
Date Posted: 02/17/2026 Recommended
-
UX Researcher
Greenwood Village, CO
Description: Remote role. Must be based in the Denver, CO area to accommodate the 1–2 week per quarter onsite requirement in Greenwood Village We are seeking a seasoned, dedicated UX Researcher who thrives at the intersection of human behavior and prod...
Date Posted: 02/04/2026 Recommended
-
Learning Experience Architect
Merrimack, NH
Description: Hybrid Onsite Every Other Week in Merrimack, NH OR Smithfield, RI Our client is seeking a highly motivated individual with a passion for learning, talent, and people. As a Learning Experience Architect, you will leverage your learning desi...
Date Posted: 02/04/2026 Recommended
-
Senior Data Engineer Java Spring Boot AWS (Hybrid role)
Smithfield, RI
Description: Hybrid 2 weeks per month onsite in Smithfield, RI Our client’s Data Solutions team requires a Senior Data Engineer focused on Java Spring Batch ETL, AWS, and Snowflake to support critical compensation data initiatives. The role contributes...
Date Posted: 02/12/2026 Recommended
-
Full Stack Engineer
Merrimack, NH
Description: Hybrid Onsite 5 days/week, alternating weeks in Merrimack, NH Our client operates within wealth solutions and seeks a Full Stack Engineer to deliver secure, scalable web applications. The environment is agile and collaborative, with a focu...
Date Posted: 02/22/2026 Recommended
-
Mid Systems Engineer, CyberArk
Washington, DC
Description: Onsite in Washington, DC Our client is a premier technology integrator delivering technical, engineering, intelligence, and enterprise IT solutions. The organization designs, develops, and sustains offerings that empower missions across do...
Date Posted: 02/11/2026 Recommended
-
Software Engineer
Austin, TX
Description: Hybrid 2-3 days onsite in Austin, TX We’re looking for a Software Engineer to join our Enterprise Integrations Team. In this role, you’ll design, build, and maintain integration workflows between internal systems and a variety of SaaS appl...
Date Posted: 02/11/2026 Recommended
-
Technical Project Delivery Manager
Smithfield, RI
Description: Hybrid two weeks onsite a month in Smithfield, RI Our client provides integrated workplace solutions, including defined contribution, defined benefit, health and welfare, human resources, and payroll services. The organization serves more ...
Date Posted: 02/20/2026 Recommended
-
Senior Infrastructure Engineer
Pittsburgh, PA
Description: Hybrid 3 days at office, 2 days at home in Pittsburgh, PA Our clients rely on us to manage their entire infrastructure, from switches and firewalls to PCs and servers. Many of our clients are migrating their workload to the cloud. By joini...
Date Posted: 02/21/2026 Recommended
-
Software Engineer in Test
Merrimack, NH
Description: Onsite in Merrimack, NH The organization provides comprehensive workplace services spanning defined contribution and defined benefit administration, health and welfare, human resources, and payroll solutions. It supports millions of employ...
Date Posted: 02/12/2026 Recommended
-
ERP Manager
Willingboro, NJ
Description: Onsite in either Willingboro, NJ or Downers Grove, IL The ERP Manager will lead and oversee the strategy, support, and ongoing improvement of the organization’s ERP ecosystem, including multiple instances of Epicor Prophet 21, one instance...
Date Posted: 02/12/2026 Recommended
-
Senior Data Engineer / Mainframe Developer
Smithfield, RI
Description: Hybrid two weeks onsite a month in Smithfield, RI Our client provides integrated workplace and benefits services to organizations across the United States, including defined contribution and defined benefit administration, health and welfa...
Date Posted: 02/24/2026 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above