IT Release Manager in Durham, NC at Eliassen Group

Date Posted: 6/4/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting opportunity for a IT Release Manager with our industry-leading client in Durham.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the IT Release Manager:

  • Ensure ITIL Service Transition services are managed, operated and supported in accordance with the ITIL service model. 
  • Lead Release Planning meetings; provide for the review and approval and scheduling of change requests. 
  • Provide appropriate and timely communication about change, within a release event, so that stakeholders are aware and are ready to adopt and support the change. 
  • Design, develop and manage Release Management policies and procedures in accordance with ITIL processes. 
  • Maintain open communication and good working relationships with departments that participate in Release Management and help define ways to increase internal and external client satisfaction. 
  • Determine and present business impact analysis and mitigation plans to executive leadership related to application and technology changes proposed for release. 
  • Responsible for independently making decisions and negotiating with stakeholders to plan appropriately, address issues and maximize efficiencies for the organization. 
  • Determine and present business impact analysis and mitigation plans to executive leadership regarding change and release issues. 
  • Regularly review and suggest updates to the ITIL v3 Process Architecture toolkit. 
  • Define and create release deployment plans for releases of varied sizes and complexities with developers, project managers, third party service providers and quality management. 
  • Ensure that release packages can be tracked, installed, verified and/or uninstalled or backed out if necessary. 
  • Work with development and infrastructure areas to ensure event plans have contingencies and backout plans in place. 
  • Ensure the integrity of a release package and its components and that stakeholder change is managed during the release and deployment activities. 
  • Create and maintain application release analysis and documentation and provide reporting. 
  • Utilize expertise in release management and planning to partner with business areas and provide consulting support to determine the most effective way to meet the needs of multiple business areas. 

Requirements of the IT Release Manager:

  • Bachelor’s degree in technical discipline and 3 years of experience with technology domains, change or release management and/or related governance functions (5 years of experience accepted in lieu of a degree)
  • Must have solid background in infrastructure support and application development. 
  • Must have background in ITIL best practices and application to the business environment. 

Keywords: Release Manager, ITIL, release management, architecture, release planning

Job ID: 319826

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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