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IT Specialist in Washington, DC at Eliassen Group

Date Posted: 4/2/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/2/2019

Job Description

For nearly a century, our client has been a trusted name in investment management. They are committed to providing an environment in which employees can grow and thrive, and the company has one of the highest retention rates in the financial services industry. They are currently seeking an IT Specialist to join their team.

Responsibilities of the IT Specialist:

  • Assist Help Desk team with requests from all offices
  • Manage all end user requests from the DC office
  • Meet call metrics and service level agreements 
  • Provide hands-on troubleshooting of performance and security issues
  • Coordinate planning, implementation, and maintenance of all IT products
  • Provide technology usage training to employees
  • Participate in rotating on call support

Requirements of the IT Specialist:

  • Associate's degree or 2 years of college in an IT discipline
  • At least 3 years of experience in technical support for a multi-user network environment
  • Strong knowledge of MS Office products
  • Personable with customer-centric attitude
  • Excellent communication skills
  • Self-motivated; able to work with minimal oversight

Keywords: IT Specialist, Help Desk, Technical Support Specialist, Technology Training, On Call Rotation

Job ID: 317701

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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