IT Support Analyst in Huntersville, NC at Eliassen Group

Date Posted: 7/22/2020

Job Snapshot

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Job Description

**This role can be 100% remote; all shifts available.

Do you have experience providing service desk phone support and utilizing ServiceNow and Avaya?

Are you interested in a fully remote contract opportunity with an industry leader?

If so, we may have the ideal role for you with our client in Huntersville.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Requirements of the IT Support Analyst:
  • At least 3 years of high volume Tier 1 service desk support experience supporting Active Directory, MS Office, mobile devices, and printers
  • Experience providing phone support and utilizing ServiceNow and Avaya required
  • Strong experience with password resets
  • A+, Network+, and/or Microsoft cert a plus
Keywords: IT Support Analyst, Tier 1 Technical Support, Service Desk, Help Desk, ServiceNow, Avaya, 100% Remote

Job ID: 338360

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!