IT Support Engineer in Miami, FL at Eliassen Group

Date Posted: 7/23/2020

Job Snapshot

  • Employee Type:
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a highly skilled IT Support Engineer with expertise in IT infrastructure and networking technologies?

If you'd like to support a major media organization, we may have the ideal role for you in Miami.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the IT Support Engineer:
  • Support ITIL Service activities: incident, problem, and change management
  • Respond to issues that cause service impact; resolve in an efficient and effective manner
  • Work across teams to define requirements for infrastructure to support the systems
  • Communicate professionally and in a timely fashion across all levels of the organization
  • Investigate, evaluate, and recommend products from outside vendors and integrate products
  • Monitor incident tracking system to ensure timely resolution of critical issues
Requirements of the IT Support Engineer:
  • Bachelor's degree in Computer Science or equivalent work experience
  • MCSE, CCNA, RHCE, VCP certifications preferred
  • At least 5 years of experience in a IT role
  • At least 1 year of experience working with relational databases (MS SQL Server preferred)
  • At least 1 year of project management experience (Agile/Scrum methodology preferred)
  • Extensive knowledge of key components in storage systems: SAN, NAS, archive systems
  • Experience with routers, switches, and firewall management (Cisco experience preferred)
  • Well versed in infrastructure and networking protocols (TCP, UDP, etc.)
  • Experience with Cisco UCS, HP, Dell, Windows Server, and Linux operating systems
  • Extensive knowledge of Microsoft and third party administrative tools required
  • Clear and effective communication and interpersonal skills; able to explain technical concepts to non-technical audiences
Keywords: IT Support Engineer, MCSE, CCNA, RHCE, VCP, Cisco UCS, HP, Dell, Networking, Infrastructure

Job ID: 338526

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!