ITIL Instructor in New York, NY at Eliassen Group

Date Posted: 9/10/2020

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

**100% remote - East Coast hours

Are you well versed in ITIL practices and ServiceNow?

Do you have the drive and desire to lead a technical training course?

If so, we may have the ideal role for you with our client in a fully remote opportunity.

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the ITIL Instructor:
  • Deliver technical training to prepare students for entry- to mid-level careers in IT
  • Offer students relevant sources for independent learning on technologies and study aids
  • Maintain an 80% class pass and graduation rate for every cohort
  • Coordinate with curriculum team to identify student needs and provide necessary support
  • Maintain and update LMS and reporting tools with grades, certification, scores, and progress notes
Requirements of the ITIL Instructor
  • In-depth knowledge of Agile practices and the ability to teach the tenets across organizational levels
  • Hands-on project management experience leveraging Agile/Scrum methodologies: Lean, Kanban, etc.
  • Demonstrated experience analyzing and implementing ITIL v3 and v4 solutions enterprise-wide
  • Demonstrated experience supporting the successful transition of IT service delivery to ITIL
  • Working knowledge of ServiceNow core architecture
  • Ability to write content and curriculum related to instructional outcomes
  • CSM, ITIL v3, and/or ServiceNow Certified System Administrator preferred
Keywords: ITIL Instructor, ServiceNow, Technical Training, Agile, Scrum, CSM, Remote, 100% Remote

Job ID: 345064

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!