Junior Business Analyst in Stamford, CT at Eliassen Group

Date Posted: 5/5/2020

Job Snapshot

  • Employee Type:
  • Location:
    Stamford, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a dedicated Business Analyst with a passion for technology?

Are you interested in supporting enterprise messaging platforms?

If so, we may have the ideal role for you with our client.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Per client, qualified applicants must be local.

Responsibilities of the Junior Business Analyst:
  • Enhance the chatbot/messaging customer experience
  • Contribute to the ongoing maintenance and accuracy of chatbot
  • Identify new opportunities to drive automation and self-service
  • Analyze and leverage data to support recommendations
  • Support integration of new products, services, tools, and technologies
Requirements of the Junior Business Analyst:
  • Bachelor's degree in Business, Engineering, or related; or, equivalent experience
  • At least 1 year of experience creating BRD's in a BA role
  • Strong Visio skills to create process flows
  • Skilled in MS Office; SQL and Tableau a plus
  • Ability to perform manual testing within the chatbot
  • Ability to effectively analyze and synthesize quantitative data
  • Ability to document, prepare, and present processes and procedures
  • Excellent communication skills and the ability to thrive in a team environment and work well with others
  • Motivated self-starter with the desire to provide exceptional customer service
Keywords: Junior Business Analyst, BA, Visio, MS Office, BRD, Visio

Job ID: 336867

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!