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L2 Production Support in Jersey City, NJ at Eliassen Group

Date Posted: 6/12/2019

Job Snapshot

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Job Description

We have an exciting opportunity for a L2 Production Support with our industry-leading client in Jersey City.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Requirements of the L2 Production Support:

  • Bachelor’s or Master’s Degree in Systems Engineering, Computer Science, Engineering or other Information Technology disciplines 
  • 5-10 years of experience in IT Support, Incident, Problem, Risk, Capacity, Knowledge, Service Continuity, Resiliency, Event and Change Management
  • Has experience supporting 100-200 applications for the business (that's shared services in general, in production. For these roles, it's for one application).
  • Has 5 years of experience managing UNIX/Linux/Aix environment and UNIX shell, Perl, Python, Ruby or other scripting languages such as Java Script 
  • Ability to learn new applications and infrastructure and understand the business architecture touchpoints
  • Has experience of working with complex data sets, create queries to retrieve records, aggregate records and make factual conclusions 
  • Has experience with requirements gathering, developing business plans and project plans 
  • Has experience in Information Technology Infrastructure Library (ITIL) Service Management - Foundations and especially Practitioner Certifications
  • Experience supporting mission-critical platforms/applications desirably in financial services industry a plus
  • Demonstrated effective analytical and troubleshooting skills
  • Advanced written and verbal communication skills are a must
  • General PC knowledge including Microsoft Office expert level knowledge of Excel, PowerPoint and Word

Keywords: Production Support, ITIL, Oracle, IT Support, Python, Unix, Perl, Ruby, Linux

Job ID: 320140

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!