Learning Quality Assurance Specialist
Richmond, VA
Category: Quality Assurance (QA)
Industry: Financial Services
Standard Hours: Open
Reference ID: JN -102026-108959
Date Posted: 10/06/2026
Shortcut: http://careers.eliassen.com/CrtXg8
Description:
Hybrid 3 days onsite in Richmond, VA
Our client seeks a Learning Quality Assurance Specialist to validate eLearning courses and digital assets within the LMS for an enterprise HR learning experience design team. The specialist will execute functional and content QA, stress-test SCORM/xAPI courses, and provide clear, actionable feedback to ensure usability, accessibility, and accurate tracking. This pilot role will support designers and stakeholders by delivering timely and thorough quality checks with an expected 48-hour turnaround.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $30.00 to $35.00/hr. w2
Responsibilities:
- Execute comprehensive functional and content QA checklists for new learning products.
- Stress-test courses within the LMS to uncover edge cases, navigation defects, scoring errors, and tracking issues.
- Document defects with clear, reproducible steps and provide actionable remediation guidance.
- Validate SCORM/xAPI reporting, bookmarking, completion, and scoring logic.
- Review digital assets and supplementary materials for technical integrity and editorial quality.
- Partner with designers and stakeholders to prioritize fixes and validate resolutions.
- Adhere to a baseline turnaround of approximately 48 hours per QA cycle.
Experience Requirements:
- At least 2 years of experience in Quality Assurance, Copy Editing, or Instructional Design.
- At least 1 year testing and troubleshooting SCORM/xAPI eLearnings within an LMS.
- At least 1 year working with Articulate 360 tools, including Storyline and Rise.
- 3+ years of QA for digital learning experiences preferred.
- Experience using structured QA checklists for functional and content reviews.
- Experience reviewing ILT decks, facilitator guides, and video content.
- Familiarity with accessibility testing for eLearning, including screen readers and keyboard navigation.
- Understanding of course authoring workflows to support troubleshooting.
Education Requirements:
- High School Diploma, GED, or equivalent certification.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above