Mobile Device Support Specialist / MobileIron Systems Admin in Boston, MA at Eliassen Group

Date Posted: 5/17/2020

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We're looking for a customer-focused Technical Support Specialist with a focus on mobile Apple devices.

If you have excellent knowledge of iPhone and iPad deployment and support, we may have the ideal role for you.

In this role, you will also support and administer MobileIron.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Mobile Device Support Specialist: 
  • Support 1000+ primarily remote users with iPhone and iPad deployment and support
  • Install and configure Macbooks, laptops, workstations, software, and printers
  • Troubleshoot and resolve issues over the phone or by remote access tools
  • Identify, resolve, and escalate issues for follow up support
  • Manage MobileIron MDM tool
Requirements of the Mobile Device Support Specialist:
  • Experience as an IT support professional
  • Extensive experience supporting Apple products
  • Solid knowledge of MobileIron 
  • Experience with PC's 
  • Excellent communication and customer service skills
  • Financial services experience preferred, not required
Keywords: Mobile Device Support Specialist, Apple, MobileIron Systems Admin, Technical Support

Job ID: 336474

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!