NOC Analyst
Washington, DC
Category: Security
Industry: Government
Reference ID: JN -062026-107229
Date Posted: 06/02/2026
Shortcut: http://careers.eliassen.com/Mmo0gf
Description:
Hybrid 2 Days Onsite/3 Days Remote in Washington, DC
Our client seeks a NOC Analyst to support enterprise network and infrastructure monitoring within a 24x7 federal operations environment. The role encompasses real-time monitoring, event triage, ticketing, and coordination with infrastructure and operations teams to maintain availability, performance, and reliability. The position requires experience in a NOC or similar IT operations setting, with knowledge of monitoring tools, escalation workflows, and operational reporting.
Due to federal security clearance requirements, applicant must be a United States Citizen. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $45.00 to $50.00/hr. w2
Responsibilities:
- Perform real-time network and infrastructure monitoring across enterprise systems in a 24x7 NOC environment.
- Identify, triage, and respond to network outages, system alerts, and performance events.
- Monitor servers, endpoints, network devices, and cloud infrastructure for availability and performance.
- Create, update, and manage incident tickets with proper documentation and escalation.
- Follow established ticketing and escalation workflows to route issues to appropriate teams.
- Coordinate with system administrators, engineers, and infrastructure teams for issue resolution.
- Track incident status and provide updates to stakeholders and operations leadership.
- Support operational reporting, including incident trends, outage reporting, and performance metrics.
- Contribute to documentation, runbooks, and standard operating procedures.
- Identify opportunities for operational improvements and monitoring enhancements.
Experience Requirements:
- 3–5 years in network operations, IT operations, or NOC environments.
- Hands-on experience with network monitoring and outage/event triage.
- Experience with infrastructure, server, endpoint, and/or network device monitoring.
- Proficiency with ticketing systems and escalation workflows.
- Coordination experience with infrastructure or system operations teams.
- Operational reporting and metrics tracking.
- Familiarity with enterprise IT environments across on-prem and cloud.
- Understanding of incident management processes.
- Ability to work in a shift-based 24x7 operations environment.
- Preferred exposure to tools and platforms such as Splunk, Microsoft Sentinel, Microsoft Defender, Rapid7 InsightVM, Device42, Jira, Confluence, AWS, Azure, Intune, Okta, Entra ID, CyberArk, Microsoft Purview, Appian, and Oracle.
- Preferred familiarity with ITIL, regulated or federal environments, cybersecurity operations or SOC settings, and relevant certifications such as CompTIA Network+ or Security+.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above