Ombudsman Analyst in Lakewood, CA at Eliassen Group

Date Posted: 1/13/2020

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Lakewood, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/13/2020

Job Description

Eliassen Group has an immediate job opening for an Ombudsman Analyst with one of our premier clients in Lakewood, CA. We are seeking an experienced Ombudsman Analyst with extensive exceptional people skills. If you would like to work with one of the most recognizable brands in the US, then this job could be for you.
 
The Ombudsman Analyst will be responsible for community outreach, partnership development, assisting with new site acquisition, agreements and logistical arrangements for new fixed sites and mobile locations. 
 
The Ombudsman Analyst will: 
  • Work with members to ensure the resolution of escalated issues and complaints pertaining to products and services
  • Manage highly sensitive and potentially volatile escalated communications on behalf of senior leadership through a variety of channels
  • Respond to escalated cases received from Leadership ensuring that swift action is taken and the escalation process is followed
  • Track, resolve and identify issues 
Qualifications Required Experience and Skills:
  • Experience with Ombudsman environment
  • Excellent oral and written communication skills
  • MS Office
  • Bilingual English / Spanish
Pay Rate: $70,000 to $80,000 ($35/hr - $40/hr)
 
To be considered, you must apply online now and submit your resume. We are actively monitoring all applies. Feel free to apply directly to sanderson@eliassen.com.
 
Apply below! And, thank you for partnering with Eliassen!

Job ID: 333439

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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