Physical Security Systems Engineer
Austin, TX
Category: IT Admin
Industry: Technology
Reference ID: JN -032026-106162
Date Posted: 03/26/2026
Shortcut: http://careers.eliassen.com/AWAlqD
Description:
Hybrid Monday - Thursday in either Austin, TX or Salt Lake City, UT or Dublin, IE
The organization seeks a Physical Security Systems Engineer to support and optimize enterprise physical security technologies. The role will administer access control, video management, and SQL-based reporting systems while resolving user issues and maintaining uptime. The engineer will collaborate with IT on servers and networks, contribute to integrations and upgrades, and create documentation to support users and operations. Candidates should bring hands-on experience with Lenel or similar systems, SQL proficiency, and strong troubleshooting capability.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $40.00 to $50.00/hr. w2
Responsibilities:
- Administer and troubleshoot Lenel access control systems and integrated subsystems.
- Support and maintain enterprise video management systems to ensure uptime and reliability.
- Manage, monitor, and optimize SQL-based system databases, including data integrity and reporting.
- Perform system checks and ensure uptime of supported systems.
- Support internal applications and integrations with upstream and downstream systems.
- Troubleshoot and resolve end-user tickets and escalations in a timely manner.
- Participate in an on-call rotation and provide after-hours support when required.
- Collaborate with IT teams on system administration, servers, and network infrastructure.
- Establish strong working relationships with internal teams through clear communication.
- Create and maintain documentation, user guides, and how-to materials for end-users.
- Identify and implement process automation opportunities using AI and related technologies.
- Contribute to system integrations, upgrades, patch management, and compliance activities.
Experience Requirements:
- 1 to 4 years of experience in physical security systems engineering or IT systems support.
- Hands-on experience with Lenel OnGuard or similar enterprise access control systems.
- Knowledge of video management platforms such as Milestone, Genetec, or Avigilon.
- Proficiency in SQL for queries and data management with relational databases.
- Strong troubleshooting skills and a customer service mindset for user support.
- Understanding of system administration, networking fundamentals, and cybersecurity best practices.
- Excellent written and verbal communication skills with experience creating clear documentation.
- Experience with cloud-hosted or hybrid security platforms (preferred).
- Knowledge of scripting or automation tools such as PowerShell or Python (preferred).
- Familiarity with compliance standards such as SOC 2, ISO 27001, or PCI (preferred).
- Experience building dashboards and reports in Tableau or similar BI tools (preferred).
- Experience with AI-enabled tools or automation platforms to enhance operations (preferred).
Education Requirements:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above