Portuguese/English Desktop Support Specialist in Pittsburgh, PA at Eliassen Group

Date Posted: 11/7/2019

Job Snapshot

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Job Description

Are you bilingual in Portuguese and English with several years of experience as a Desktop Support Specialist? If so, we may have the ideal role for you with our client in Pittsburgh!

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Portuguese/English Desktop Support Specialist:

  • Diagnose and resolve technical hardware and software issues
  • Troubleshoot computers, software, and peripherals
  • Research solutions and advise users on best steps
  • Escalate serious issues as required

Requirements of the Portuguese/English Desktop Support Specialist:

  • Associate's degree and/or at least 2 years of relevant experience required
  • Experience with desktop support and MS Office Suite
  • Excellent customer service experience
  • Knowledge of a ticketing system - Remedy or ServiceNow preferred
  • Ability to type at least 40 WPM
  • Ability to work flexible schedule

Keywords: Portuguese/English Desktop Support Specialist, Technical Support, Remedy, ServiceNow, Microsoft Office

Job ID: 331858

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!