Process Documentation Analyst in Atlanta, GA at Eliassen Group

Date Posted: 10/22/2019

Job Snapshot

  • Employee Type:
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Role: Process Documentation Analyst

Duration: 6+ Month Contract

Rate: $40-45/HR

Location: Atlanta

We have an excellent opportunity working with one of the Nation’s largest banks. Our client is seeking a talented Process Documentation Analyst to make a big contribution to their growing team. This individual will be part of the company’s technology life cycle management team and will be responsible for putting together processes on how they are going to replace technology as it goes end of life and end of service. The team has policies and processes in place, but they need someone to update and create them from an IT Asset Management perspective.

Responsibilities of the Process Documentation Analyst:

  • The process analyst will work directly with IT process stakeholders in IT Asset Management to create and update process documentation (from high-level processes down to desktop procedures). 
  • The analyst will need to articulate and document business requirements to identify and analyze gaps between current processes and the desired state.
  • The analyst should demonstrate leading practices in documentation, modeling and analysis techniques. 
  • With minimal direction, the analyst will develop or update procedure documentation to meet user needs.

Qualifications of the Process Documentation Analyst:

  • Extensive experience in IT process/procedure development
  • Microsoft Visio proficiency (especially with SWIM lane flows)
  • Strong documentation skills
  • IT asset management experience
  • Configuration management experience
  • ServiceNow experience
  • Microsoft Excel experience

For immediate consideration, send your resume to Lance Keith at

Job ID: 331167

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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