Product Owner

Charlotte, NC


Apply Save

Type: Contract

Category: Product Management

Industry: Communications

Standard Hours: Open

Reference ID: JN -092026-108678

Date Posted: 09/20/2026

Shortcut: http://careers.eliassen.com/L7FlDj


Description:

On-site in Charlotte, NC

 

Our client seeks two Product Owners to serve as the primary DSCX point of contact for UCC. The ideal candidates will partner with development teams to translate business needs into clear, effective customer communications across channels. This role manages backlogs and roadmaps in Jira, prepares requirements and user stories, and ensures communications meet experience and technical standards across email, SMS, RCS, push notifications, and related channels.

 

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

 

Rate: $50.00 to $55.00/hr. w2

JN -092026-108678


Responsibilities:
  • Serve as the primary DSCX point of contact for UCC on technical questions, prioritization, and handoffs.
  • Collaborate with Journey Owners and complete Business Requirements Documentation for communications projects.
  • Gather requirements, write user stories, and clarify experience needs for handoff to development groups.
  • Act as the technical and experience liaison for communications projects with UCC.
  • Create input tickets for UCC and groom projects to ensure understanding of details, triggers, and communication needs.
  • Manage the team roadmap and backlog structure in Jira, aligned to UCC delivery dates.
  • Review communications for clarity, experience quality, and technical parameter verification.
  • Collaborate with CX, development, design/content, marketing, and customer support to deliver scalable, personalized communications.
  • Oversee communications across email, SMS, RCS, push notifications, and related channels.

Experience Requirements:
  • Minimum 6 years of Product Owner experience.
  • Project management experience of 2 years is a plus. Digital producer experience may be considered in combination with product experience.
  • Proficiency with Jira.
  • Ability to analyze and synthesize complex data and communicate effectively in writing and speaking.
  • Ability to manage multiple projects and deliver under pressure.
  • Skill in documenting, preparing, and presenting data-driven materials.
  • Experience working with development teams to translate business needs into customer communications.
  • Understanding of customer experience best practices.
  • Telecommunications and prior Spectrum experience are pluses, not required.

Education Requirements:
  • Bachelor’s degree in Business Administration or related field, or equivalent experience.

Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 

  • Staff (Lead) Software Engineer

    Burbank, CA

    Description: Hybrid 4 Days a week on-site in Burbank, CA Our client seeks a Staff (Lead) Software Engineer to build the next generation of intelligent infrastructure for the Studio Digital Supply Chain. The role blends backend engineering, workflow, an...

    Date Posted: 09/06/2026 Recommended

  • Sr. Full Stack Engineer

    Durham, NC

    Description: On-site Every Other Week onsite / 5 days in Physical Location or Durham, NC Our client seeks a Senior Full Stack Engineer to build GenAI-enabled applications, integrations, and reusable services that improve product delivery workflows acro...

    Date Posted: 09/15/2026 Recommended

  • Senior AI Engineer/Databricks Architect

    Anywhere

    Description: Remote Our client seeks a Senior AI Engineer to design, build, and deploy production-grade AI applications and agentic workflows at scale within the insurance domain. The role requires strong software engineering fundamentals, Databricks e...

    Date Posted: 09/11/2026 Recommended

  • AI Solutions Architect

    Anywhere

    Description: Remote Our client is seeking an AI Solutions Architect to enable product teams to ship AI-native capabilities. You will embed with one solution team at a time, co-building production vertical slices across LLM features, agentic workflows, ...

    Date Posted: 09/15/2026 Recommended

  • Software Project Manager

    Duluth, GA

    Description: Hybrid 2-3x weekly in Duluth, GA Our client seeks a Contract Software Project Manager to provide maternity leave coverage across active software and digital transformation initiatives. The manager will assume ownership of in-flight project...

    Date Posted: 09/14/2026 Recommended

  • Senior Decision Science Product Consultant

    Orlando, FL

    Description: Hybrid 2 days onsite in Orlando, FL Our client seeks two Senior Decision Science Product Consultants to support the Disney Cruise Line Revenue Management System. These roles will bridge business and technical teams, translate requirements ...

    Date Posted: 09/15/2026 Recommended

  • Product Manager / Business Systems Analyst

    Anywhere

    Description: Remote Our client seeks a Product Manager / Business Systems Analyst with deep Kyriba Treasury expertise to partner with Treasury, Finance Transformation, Engineering, and vendors. The role will translate business requirements into scalabl...

    Date Posted: 09/13/2026 Recommended

  • Sr. Scrum Master

    Charlotte, NC

    Description: Hybrid 3 on in Charlotte, NC Our client seeks a Lead Scrum Master to coach Agile teams within an infrastructure-focused environment. The role will guide teams on Agile principles and practices, facilitate key Agile ceremonies, and promote ...

    Date Posted: 09/15/2026 Recommended

  • Senior Business Analyst

    Covington, KY

    Description: On-site 5 days/week in Covington, KY Our client seeks a Senior Business Analyst to support health care digital product development within Agile scrum teams. The role blends health care benefits knowledge, product development, and analysis ...

    Date Posted: 09/05/2026 Recommended

  • Senior Program Manager, Solutions Engineering

    Burbank, CA

    Description: Hybrid 4 Days a week on-site in Burbank, CA Our client seeks a Senior Program Manager, Solutions Engineering to translate complex creative and operational challenges into scalable technology solutions. This stakeholder-facing role within t...

    Date Posted: 09/08/2026 Recommended

  • Full Stack Engineer

    Englewood, CO

    Description: Hybrid 4 onsite / 1 work from home in Englewood, CO Our client seeks a Full Stack Engineer to design, build, and enhance scalable video delivery platforms and applications for streaming and media experiences. The role spans backend service...

    Date Posted: 09/13/2026 Recommended

  • ServiceNow IRM/GRC Developer

    Rockville, MD

    Description: Hybrid 3 days onsite / 2 days remote in either Rockville, MD or Tysons Corner, VA Our client seeks a ServiceNow technical leader to develop, administer, and ensure quality across the enterprise ServiceNow platform. The role translates comp...

    Date Posted: 09/20/2026 Recommended

  • Business Analyst

    New York, NY

    Description: On-site in New York, NY Our client seeks a Business Analyst to support a fast-moving product team delivering a new, visible financial services program. The role operates within an Agile pod alongside a Product Owner, engineers, and cross-f...

    Date Posted: 09/03/2026 Recommended

  • Business Data Analyst II

    Charlotte, NC

    Description: Hybrid 3 on in Charlotte, NC Our client seeks a Process Analyst II to lead process analysis, mapping, and improvement initiatives while translating findings into clear requirements, user stories, and acceptance criteria. The role will part...

    Date Posted: 09/05/2026 Recommended

  • Continuous Improvement Lead

    Burbank, CA

    Description: Hybrid 4 days on site in Burbank, CA Our client is seeking a Continuous Improvement Lead to drive enterprise process transformation for a product-centric transformation initiative. The role will lead cross-functional efforts spanning techn...

    Date Posted: 09/20/2026 Recommended

  • Lead Data Engineer

    Charlotte, NC

    Description: Hybrid 3 on in Charlotte, NC Our client seeks a Lead Data Engineer to own architecture and delivery of scalable data platforms on AWS. The role will lead design of data lakes and warehouses, govern IAM and security, and implement resilient...

    Date Posted: 09/09/2026 Recommended

  • Product Design Lead

    New York, NY

    Description: Hybrid 4 days on-site in New York, NY Join a global financial services leader that's investing heavily in design transformation. You'll be part of a growing Accelerator Design team that partners across the organization to solve complex bus...

    Date Posted: 08/26/2026 Recommended

  • Scrum Master

    Pittsburgh, PA

    Description: Hybrid 4 on, 1 remote in Pittsburgh, PA Our client seeks a Scrum Master to coach Agile teams, improve delivery, and cultivate a transparent and collaborative environment. The role shall facilitate Scrum ceremonies, remove impediments, supp...

    Date Posted: 08/24/2026 Recommended

  • Quality Assurance Test Lead

    Charlotte, NC

    Description: Hybrid 4 days on-site in Englewood, CO Our client seeks a Quality Assurance Test Lead to oversee a manual test team and ensure high-quality web and mobile applications post-production release. The role requires leadership of QA activities,...

    Date Posted: 08/31/2026 Recommended

  • AI Engineer

    Anywhere

    Description: Remote Our client is modernizing its platform with AI-native capabilities. You will be the second engineer in a two-person enablement pod, embedded with solution teams to co-build LLM-powered features and transfer knowledge. You will partn...

    Date Posted: 09/15/2026 Recommended

  • Senior Software Developer

    Charlotte, NC

    Description: Hybrid Open to Remote - Must be EST Hours in Charlotte, NC Our client seeks a Senior Software Developer to build automation and monitoring solutions supporting data and transport networks. You will design, develop, and maintain Django appl...

    Date Posted: 09/10/2026 Recommended

  • Product Manager

    Chicago, IL

    Description: Hybrid 3 days onsite or remote in Chicago, IL Our client seeks a Product Manager to lead the Card Delivery Platform (CDS) stack with a focus on efficiency, stability, and operational excellence. The role oversees daily platform operations ...

    Date Posted: 08/26/2026 Recommended

  • AWS AI Platform Engineer

    Cincinnati, OH

    Description: On-site in Cincinnati, OH Our client seeks an AWS AI Platform Engineer to enable and advance enterprise AI and machine learning capabilities within a secure, governed, and scalable environment. The role will architect, implement, and maint...

    Date Posted: 09/08/2026 Recommended

  • Chief of Staff and Business Transformation Consultant

    Fort Worth, TX

    Description: Hybrid 3 to 4 days a week in Fort Worth, TX Our client seeks a strategist and executor who will serve as both Chief of Staff and Business Transformation Consultant. You will drive strategic execution internally while advising clients on or...

    Date Posted: 09/07/2026 Recommended

  • Salesforce Business Systems Analyst

    Maryland Heights, MO

    Description: Hybrid 4 onsite in Maryland Heights, MO Our client seeks a Business Systems Analyst to support Salesforce-driven field operations and workforce management initiatives for the Tech Mobile domain. The role shall shape early-stage requests, d...

    Date Posted: 09/16/2026 Recommended

  • Deployment Manager

    Westlake, TX

    Description: Hybrid Onsite Every Other Week in Westlake, TX Our client seeks a Deployment Manager to deliver client integration solutions for Institutional Wealth Management Services within Integration Services. You will consult with clients and fintec...

    Date Posted: 09/21/2026 Recommended

  • Lead Data Engineer – Experimentation

    Santa Monica, CA

    Description: Hybrid 4 Days a week on-site in Santa Monica, CA Our client seeks a hands-on Lead Data Engineer to build and scale experimentation data foundations that power product decisions across major streaming products. The role requires strong SQL,...

    Date Posted: 09/07/2026 Recommended

  • Senior Cybersecurity Engineer

    Anywhere

    Description: Remote in either Remote or Washington, DC Our client is seeking a hands-on Senior Cybersecurity Engineer to help strengthen and scale cybersecurity practices across a growing software organization supporting mission-critical environments. ...

    Date Posted: 09/18/2026 Recommended

  • Senior Project Manager / Scrum Master

    Anywhere

    Description: Remote Our client seeks a Senior Project Manager / Scrum Master to lead complex, cross-functional technology initiatives within DevOps organizations on a contract basis. The role drives delivery across digital platforms and process optimiz...

    Date Posted: 09/09/2026 Recommended

  • Lead AI Engineer

    Charlotte, NC

    Description: Hybrid 4/1 in Charlotte, NC Our client seeks a Lead AI Engineer to guide IVR and conversational AI initiatives and to design scalable LLM and NLP solutions for high-volume customer interactions. The role will drive architecture, best pract...

    Date Posted: 09/11/2026 Recommended

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.


Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.

Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group

If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.

Please ensure that you are working directly with us by confirming the following:

  • When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
  • Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above