Production Services Operations –Service Transition and Reliability Manager in Pittsburgh, PA at Eliassen Group

Date Posted: 9/6/2019

Job Snapshot

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Job Description

Our client is one of the largest asset management firms in the world, with over 50,000 employees across 35 countries. They are committed to excellence for their customers and employees. Our client is dedicated to diversity and inclusion within the workplace that extends to their culture of social responsibility. They are currently seeking a Production Services Operations –Service Transition and Reliability Manager to join their innovative team.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Production and Reliability Manager:

  • Engage teams in establishing a service based operating model
  • Manage and develop best practices and structure to optimize efforts
  • Identify areas of improvement and work across teams on changes
  • Improve custom and enterprise tools and services supporting internal platforms and initiatives
  • Set and measure critical engineering KPIs to achieve performance targets

Requirements of the Production and Reliability Manager:

  • At least 9 years of relevant industry experience working on regulated, high-volume, high-availability infrastructure/applications
  • 4 years of experience building best practices for technology operations teams
  • Data and process oriented
  • Experience with monitoring aggregation tools and platforms
  • Strong technology management fundamentals, a solid working knowledge of modern agile software development principles, and microservice architectures
  • Experience in optimizing enterprise orchestration and automation practices 
  • Background spanning Systems Engineering/Administration, DevOps, and Software Engineering

Keywords: Tableau, Splunk, Systems Engineering/Administration, DevOps, Software Engineering,  Production Services Operations –Service Transition and Reliability Manager

Job ID: 328995

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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