Program Manager – Research, Insights & Analytics
Washington, DC
Category: Program/Project Management
Industry: Technology
Standard Hours: Open
Reference ID: JN -092026-108824
Date Posted: 09/29/2026
Shortcut: http://careers.eliassen.com/0VXcBw
Description:
Hybrid 2 days onsite / 3 days remote in Washington, DC
Our client seeks a Program Manager – Research, Insights & Analytics to lead the design, execution, and integration of quantitative and qualitative research that informs strategy, innovation, customer and member experiences, product development, and decision-making. The role operates within a business strategy context and will partner across departments to define learning agendas, gather and analyze data, and translate findings into actionable recommendations. The ideal candidate will manage a portfolio of research initiatives, maintain methodological rigor, and communicate insights to executive audiences.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $38.00 to $48.00/hr. w2
JN -092026-108824
Responsibilities:
- Develop and execute a research roadmap aligned with organizational priorities.
- Partner with leaders to identify critical business questions and research needs.
- Select appropriate methodologies for strategic challenges and opportunities.
- Establish research standards, best practices, and governance processes.
- Manage multiple research initiatives to ensure quality and timeliness.
- Design and manage surveys, tracking studies, segmentation, market assessments, and evaluations.
- Develop measurement frameworks and KPIs.
- Conduct statistical analyses to identify trends, drivers, opportunities, and risks.
- Analyze customer, member, market, operational, financial, and behavioral datasets.
- Develop forecasting models, scenario analyses, and predictive insights.
- Ensure data quality, integrity, and methodological rigor.
- Lead interviews, focus groups, online communities, and other qualitative studies.
- Develop discussion guides and research protocols.
- Conduct thematic analysis to identify needs, perceptions, motivations, and pain points.
- Utilize AI-enabled and traditional qualitative analysis tools.
- Triangulate qualitative findings with quantitative data.
- Synthesize information from multiple sources into clear narratives.
- Develop executive-ready reports, dashboards, presentations, and visualizations.
- Present insights and recommendations to senior leadership.
- Communicate implications, risks, and opportunities for decision-makers.
- Create and maintain dashboards and scorecards to track performance.
- Monitor trends in engagement, satisfaction, adoption, retention, and growth.
- Establish and monitor organizational KPIs.
- Support performance measurement and evaluation initiatives.
- Identify opportunities to improve efficiency and outcomes.
- Provide data-driven recommendations for strategic planning.
- Conduct market opportunity assessments and competitive analyses.
- Support innovation, product development, customer experience, and membership initiatives.
- Evaluate program and product effectiveness and ROI.
- Identify emerging trends and future opportunities.
- Build partnerships with executives, leaders, and cross-functional teams.
- Serve as a trusted advisor on research, analytics, and insights.
- Facilitate workshops, discussions, and insight reviews.
- Promote a culture of evidence-based decision-making.
Experience Requirements:
- 5+ years in research, insights, analytics, market research, or related fields.
- Demonstrated qualitative and quantitative research experience.
- End-to-end project and stakeholder management experience.
- Ability to translate complex findings into actionable recommendations.
- Familiarity with survey and analytics tools such as Qualtrics, R, SQL and BI tools such as Power BI or Tableau, with statistical literacy for segmentation, conjoint, and experiments.
- Familiarity with qualitative tools such as DoveTail, ListenLab, or Natter.ai and collaboration tools such as Miro or Mural.
- Strong stakeholder management, executive storytelling, and facilitation skills across a matrixed, multi-location environment.
- Project management excellence including scope, timelines, vendor contracts, and quality control.
- Experience in associations, academic publishing, STEM, or mission-driven organizations.
Education Requirements:
- Bachelor's degree in Market Research, Statistics, Data Analytics, Psychology, Sociology, Economics, Business, Behavioral Science, or related field.
- Master's degree preferred in a research, analytics, or social science discipline.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above