Relativity Administrator in Reston, VA at Eliassen Group

Date Posted: 7/21/2020

Job Snapshot

Job Description

Eliassen's client is a global leader in providing technology services to the federal government. One of their prime programs is seeking a Relativity Administrator  who has a passion for all phases of litigation support and a desire to lead challenging projects for the U.S. Government. 

As a Relativity Administrator, you will work among a high-performing and collaborative team in supporting a government instance of Relativity. This position requires at least 5 years of hands on eDiscovery/EDRM experience, with ideally 5 years of experience working as a Relativity Administrator. 

This is a contract to hire position. Due to federal security contract requirements, applicant must be a United States Citizen.

Your key responsibilities include:
  • Support an entire instance of Relativity (700+ workspaces), providing excellent customer service and solutions to both internal and external stakeholders.
  • Consistently deliver well-articulated, balanced, and informed communications.
  • Participate in defining and maintaining the processes and technology that allow team and client to meet case needs.
  • Develop strong partnerships with the clients and supporting Leidos team leaders in order to contribute to the delivery of stellar customer service.
  • Establish or refine processes and methodologies to enable successful delivery on project goals.
  • Serve as a key stakeholder in the development and writing of technical project documentation.
  • Establish collaborative relationships with co-workers and team members.
  • Assist client and management in other client service tasks as needed.
What You'll Do Day to Day:
  • Work among a high-performing and collaborative team in supporting an instance of Relativity, including monitoring, troubleshooting, maintenance, upgrades and day-to-day administration.
  • Respond to incoming requests for assistance with Relativity, including general database administration tasks, advanced troubleshooting, and consultation on workflow solutions.
  • Troubleshoot complex issues while keeping the client informed. Coordinate with internal resources and Relativity Support as needed.
  • Monitor Relativity environment to ensure instance operates as expected. Contribute to regular maintenance and configuration updates. 
  • Leverage Relativity expertise to advise client on latest technology and best practices. 
  • Draft internal and external documentation, including standard protocols, policies, and lessons learned in order to improve efficiency, standardize processes and enhance overall user experience.
  • Maintain an understanding of e-discovery, market competitors, and the tools used to support the client.
  • Work a shift schedule of Monday through Friday, 8 hours (between 8-6pm), Possibly one weekend per month for IT patching QC, possibly two weekends per year for upgrades/maintenance. 
What we are looking for:
  • Must have minimum of 5 (five) years eDiscovery/litigation support experience as a Relativity Admin. 
  • Ideally possessing an active RCA (Relativity Certified Administrator) certification 
  • Excellent communication, presentation, and inter-personal skills with both eDiscovery technical teams and non-technical business leaders and team player
  • Ability to work in a fast-paced, agile work
Job ID: 338465

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!