Salesforce Business Analyst in Linthicum Heights, MD at Eliassen Group

Date Posted: 2/18/2021

Job Snapshot

Job Description

Eliassen Group is seeking a Salesforce Business Analyst for a position supporting a large financial services organization. The main experience being sought includes creation of process maps and converting business processes into User Stories for Salesforce development projects.

The work will start 100% remote due to COVID, but eventually work will be on-site in Linthicum Heights, MD (likely late 2021/early 2022). Interviews will take place virtually.   

Responsibilities of the Salesforce Business Analyst:
  • Participate in requirements gathering, design workshops to understand application functionality and support requirements
  • Work with technical and business leaders to refine the support and project functions required by the organization
  • Manage operational and reporting requests, including custom reports, dashboards, and workflows
  • Evaluate new Salesforce releases and determine functionality requirements and enterprise impact
  • Convert business processes into Agile user stories and process maps
Requirements of the Salesforce Business Analyst:
  • Experience as a Business Analyst or related role supporting Salesforce development or implementation
  • Experience writing user stories, managing and prioritizing product backlog
  • Strong understanding of platform, ability to build custom apps and objects, formula fields, workflows, custom views, etc.
  • Strong understanding of Salesforce best practices and functionality
  • Demonstrated ability to understand and articulate complex requirements
  • Ability to conduct testing sessions with business users and provide feedback to the delivery team
  • Ability to communicate effectively with delivery team on issues and new requirements
Keywords: Salesforce Business Analyst, BA, Process Mapping, Agile, Remote, Remote Start

Job ID: 349092

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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