Technical Support Specialist Job in Richmond, VA at Eliassen Group

Date Posted: 7/12/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/12/2019

Job Description

Eliassen Group has an immediate job opening for a Technical Support Specialist Job with one of our premier clients in Richmond, VA. We are seeking an experienced Technical Support Specialist with extensive IT skills and certifications. If you would like to work with one of the most recognizable brands in the US, then this job could be for you.

The Technical Support Specialist Job will support our client’s technology group.  The technology team provides creative, reliable solutions for our client’s internal and external customers. They provide global services including design, engineering, installation, dispatching, repair, outsourcing and consulting, and project management for a diverse base of network, radio, and applications services supporting information technology systems and networks in industries including finance and retail.

The Technical Support Specialist will: 

  • Provide application support and issue identification for systems. 
  • Monitor and respond quickly and effectively to calls or chats received.
  • Interact with employees to identify root cause for candidate reported issues, and triage to resolve or escalate to other teams based on triage.
  • Install, troubleshoot, and maintain hardware and software
  • Perform other tasks as needed.

Qualifications Required Experience and Skills:

  • Technical or Help Desk support experience.
  • Must hold multiple certifications (i.e. CCNA or Security+ or MCSE or MCSA or MCITP)
  • Must be eligible to attain a Secret clearance

Pay Rate: $60,000 to $70,000

To be considered, you must apply online now and submit your resume. We are actively monitoring all applies. Feel free to apply directly to sanderson@eliassen.com.

Apply below! And, thank you for partnering with Eliassen!

Job ID: 321112

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!