Secret Cleared IT Support Specialist in Columbus, OH at Eliassen Group

Date Posted: 7/12/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Columbus, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/12/2019

Job Description

We have an exciting opportunity for a IT Support Specialist with our industry-leading client in Columbus, OH.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Due to federal security clearance requirements, applicant must be a US Citizen or Permanent Resident with the ability to obtain a Secret Clearance. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the IT Support Specialist:

  • Planning and delivery of customer support services including installation, troubleshooting, user assistance, and training
  • Functions may include diagnosing and resolving problems in response to customer reported incidents
  • Planning and analysis of work processes, researching and reporting trends and patterns of problems
  • Developing training materials and performing computing/information system training sessions
  • Developing and maintaining problem tracking databases
  • Installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations
  • Consulting with users to identify needs and requirements 
  • Conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices
  • May be required to support DLA’s eProcurement system, a segment of its SAP-based enterprise resource planning system.

Requirements of the IT Support Specialist:

  • 6+ years of relevant experience in the field of information processing
  • 3+ years of which are specialized in information processing and involve a range of hardware/software solutions
  • 2+ years of which are concentrated, hands on experience in installing, diagnosing problems and training customers in the use of software and hardware 
  • Must hold one of the IAT Level II or III certifications
  • Must have one of the computing certifications
  • Must have or be able to obtain a secret clearance with IT-II sensitivity and U.S. Citizenship

Keywords: IAT, DLA, software, information processing

Job ID: 321115

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!