Senior Business Process Analyst in San Francisco, CA at Eliassen Group

Date Posted: 11/17/2020

Job Snapshot

Job Description

We have an exciting opportunity for a Senior Business Process Analyst with our industry-leading client in San Francisco, CA. You will work alongside other leaders and teammates to drive sophisticated, multi-functional efforts that position the company for continued high-growth. You will apply a consultative approach and process analysis expertise to drive a portfolio of deep change in a fast-paced SaaS company. 

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.


  • Work with teams across the enterprise to define end-to-end value streams, align on organizational effectiveness strategies, develop differentiating capabilities, reinvent organizational and operating models, and take full advantage of digitization. 
  • Apply deep process expertise and apply a range of process improvement methodologies. 
  • Understand the company’s operating model and commercial objectives and how they translate into the need for efficient, standardized, scalable operational processes and operations. 
  • Analyze existing processes, applying different techniques and methods, including documentation of the existing flow. 
  • Codify the customer experience and recommend process improvements to address corporate priorities and objectives. 
  • Support the design of "to be" processes and work with experts to stay aligned with business stakeholders, users, and technical teams.
  • Proactively work with IT to define and implement system solutions - execute in an agile delivery model by developing epics, user stories, test scripts, acceptance criteria, and training materials. 
  • Collaborate with the business and change management teams to ensure business readiness and transfer knowledge for any new process/system.


  • Google Big Query and/or Google Data Studio as well as SQL skills a plus
  • Advanced Excel/Google Sheets experience, including Pivot tables, v-lookups, index match, etc.
  • Solid understanding of the concepts of relational databases
  • Ability to document and understand how data flows from production systems through ETL processes to an enterprise data warehouse and into your analysis
  • Demonstrated problem-solving, critical thinking, and analytical skills
  • Understanding how to implement a set of metrics to track cloud consumption using analytics tools is a plus
  • Successful track record navigating uncertainty and ambiguity in critical, enterprise-wide, multidisciplinary initiatives that meaningfully improve organizational effectiveness
  • Experienced with agile software delivery frameworks in efforts to automate, improve, or redesign business processes and a solid understanding of enterprise systems such as Salesforce, Google, Adobe, & additional Marketing and Advertising Technology platforms.
  • Strong business point of view and communication skills, both written and verbal.
  • 6+ years of management consulting, professional services, and/ or comparable technology industry experience with a Bachelor’s degree in a related field
  • Or 3 years minimum with an MBA Experience and expertise across end-to-end business cycles - particularly in high-growth, highly-scaled SaaS environment or company shifting from perpetual to SaaS business model - operational experience in Product Managements, Engineering Operations, and/or Finance areas in a SaaS companies is a plus

Job ID: 346849

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!