Senior Systems Engineer – Enterprise Document Management
Westlake, TX
Category: Engineer
Industry: Financial Services
Reference ID: JN -022026-105550
Date Posted: 02/17/2026
Shortcut: http://careers.eliassen.com/lfQmBp
Description:
Hybrid Onsite Every Other Week in Westlake, TX
The unstructured data space served by Enterprise Document Management (EDM) Systems is growing in scope and importance. The EDM landscape is being modernized using cloud native scalable solutions and with the continued investment and innovation in electronic records management, document archiving that is essential to the company's value proposition. As a Senior Systems Engineer – Enterprise Document Management you will provide complex operational support and problem resolution for the EDM platforms and associated infrastructure. You will consult with management, delivery teams and other IT (Information Technology) partners on all aspects of platform change to ensure a positive Customer and Associate Experience.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $65.00/hr. w2
Responsibilities:
Responsibilities
- Provide complex operational support and problem resolution for enterprise document management platforms and associated infrastructure.
- Consult with management, delivery teams, and IT partners on platform changes to ensure a positive customer and associate experience.
- Perform ECM upgrades and migrations, including Documentum and FileNet components and services.
- Install and configure Documentum and/or FileNet components and services efficiently and reliably.
- Troubleshoot and diagnose platform issues quickly and thoroughly to meet service level commitments.
- Automate system tasks using shell scripts and SQL where appropriate.
- Participate in on-call support, change management, and maintenance activities in a rotational service model.
- Apply systems administration methodologies, best practices, and current industry trends.
- Identify and analyze issues and opportunities to enhance ECM solutions and services.
- Foster trusted partnerships to enable successful achievement of business objectives and advance engineering excellence.
Experience Requirements:
Experience Requirements
- 8+ years of development experience with enterprise content platforms such as Documentum, FileNet, Nuxeo, or comparable solutions.
- 5+ years of administration and support experience with an ECM platform.
- Proven ability to perform Documentum upgrades and migrations with precision.
- Demonstrated capability to install and configure Documentum and/or FileNet components and services.
- Strong troubleshooting and diagnostic skills to resolve issues thoroughly.
- Proficiency in shell scripting and SQL for automation of system tasks.
- Knowledge of cloud solutions for enterprise content management.
- RDMS knowledge (preferred).
- Experience working in an agile environment.
- Ability to work effectively in a highly matrixed organization.
- Strong written and verbal communication skills.
- Willingness to serve in a rotational on-call capacity in support of the service model.
Education Requirements:
Education Requirements
- Bachelor’s degree preferred.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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