SOC/NOC Operations Manager
Washington, DC
Category: Security
Industry: Government
Reference ID: JN -062026-107222
Date Posted: 06/02/2026
Shortcut: http://careers.eliassen.com/wZibVH
Description:
Hybrid 2 Days Onsite/3 Days Remote in Washington, DC
Our client seeks a SOC/NOC Operations Manager to lead 24x7 cybersecurity and network operations within a complex federal enterprise environment. The manager will oversee security and network monitoring, guide shift-based teams, drive incident response coordination, and ensure performance against defined SLAs and KPIs.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $78.00 to $88.00/hr. w2
Responsibilities:
- Lead day-to-day operations of SOC/NOC functions in a 24x7 monitoring environment.
- Manage and coordinate analyst shifts to ensure continuous coverage and operational readiness.
- Oversee incident triage, escalation, and response coordination across security and infrastructure teams.
- Serve as primary liaison between SOC/NOC, incident response, engineering, and infrastructure teams.
- Monitor and improve operational performance metrics and SLA adherence.
- Develop and maintain operational procedures, runbooks, and escalation workflows.
- Provide leadership, coaching, and oversight for Tier 1–3 analysts and operations staff.
- Deliver operational reporting and dashboards to stakeholders and leadership.
- Identify process improvement opportunities to enhance detection, response, and operational efficiency.
- Support compliance with federal cybersecurity frameworks and organizational standards.
Experience Requirements:
- 7+ years in cybersecurity operations, NOC operations, or IT operations.
- 3+ years in a leadership or management role overseeing SOC/NOC teams.
- Demonstrated experience with SOC/NOC oversight, shift coordination, incident triage and escalation, cross-team coordination, and KPI/SLA reporting.
- Strong understanding of incident response lifecycle and operational workflows.
- Experience in 24x7 environments with rotating shifts or global operations.
- Technical environment familiarity preferred: Splunk, Microsoft Sentinel, Microsoft Defender, Rapid7 InsightVM, Veracode, Device42, Xacta, Jira, Confluence, Okta, CyberArk, Entra PIM, AWS, Azure (M365 G5), Appian, Oracle, Intune, Microsoft Purview, and hybrid on-prem/cloud.
- Preferred: experience supporting federal agencies or regulated environments, familiarity with Zero Trust and enterprise monitoring architectures, and certifications such as CISSP, CISM, Security+, and ITIL.
- Soft skills: leadership, clear communication, high-pressure operations, analytical and problem-solving abilities.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above