Support Desk Specialist in Charlotte, NC at Eliassen Group

Date Posted: 2/12/2020

Job Snapshot

  • Employee Type:
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client is seeking a Support Desk Specialist in a well-known, industry leading company based in Charlotte, NC. 

This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package.

Responsibilities of the Support Desk Specialist:
  • Support and assist with handing technical issues that come from the internal systems users
  • Handle internal support tickets with a high first call resolution rate
Requirements of the Support Desk Specialist:
  • Experience working with the Quality Assurance team
  • Experience supporting all end-users via phone, email or chat
  • Experience utilizing SharePoint and Excel
Keywords: Desktop, Help Desk, SharePoint, Excel, Ticketing, Troubleshoot

Job ID: 334552

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!