Support Technician - Level 1 & 2 in Stamford, CT at Eliassen Group

Date Posted: 9/5/2019

Job Snapshot

  • Employee Type:
  • Location:
    Stamford, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting opportunity for a Support Technician - Level 1 & 2 with our industry-leading client in Stamford.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Support Technician:

  • Provide Help Desk level-1 and level-2 support for all devices
  • Work across departments to ensure systems availability
  • Participate in managing support calls to the Help Desk and provide resolution of end user issues as well as software incidents
  • Support Desktop/LAN environments
  • Manage user accounts
  • Ensure best practices and maintain company standards
  • Maintain and manage loaner policies for computer, peripherals, and presentation equipment

Requirements of the Support Technician:

  • College degree and/or 3 years of equivalent work experience
  • A+ and/or Network+ industry certification
  • Experience with Microsoft Windows, PC Hardware, Mac OS, and Apple products
  • Specific knowledge of Microsoft Office Products and client applications
  • Experience supporting iPhone/iPad devices within a Microsoft Exchange Environment
  • Strong communication, organizational, customer service, and interpersonal skills
  • Able to communicate with all levels of technical experience

Keywords: Support Technician, iPhone/iPad, Microsoft Exchange Environment, Microsoft Windows, PC Hardware, Mac OS, Apple products

Job ID: 328931

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!