System Support Analyst in Durham, NC at Eliassen Group

Date Posted: 3/25/2020

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client is seeking a talented System Support Analyst to work with them in Durham, NC.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the System Support Analyst:
  • Collate multiple technologies to provide a cohesive platform-as-a-service product
  • Handle Service Requests raised by users and collaborate with teams for issue resolution
  • Apply knowledge garnered from triaging issues and apply it to product design and support
  • Support Level 1 and Level 2 Application issues
  • Assess root cause and remedy issues immediately and permanently
  • Resolve system generated alerts and user raised incidents
Requirements of the System Support Analyst:
  • Bachelor's in Computer Science, Software Engineering or Information Technology 
  • At least 5 years technical Systems Operations experience, preferably in an ITIL-oriented support capacity or similar
  • Experience with UNIX, Apache Tomcat web server administration and support, and AWS cloud migrations
  • Experience using Splunk, Dynatrace, Hyperic HQ, or SiteScope
  • Experience with scheduling tools like Autosys
Keywords: System Support Analyst, Unix, Apache Tomcat, AWS, Splunk

Job ID: 335924

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!