Technical Analyst – Observability & Platform Enablement

Anywhere


Apply Save

Type: Contract-to-Hire

Category: Data

Industry: Financial Services

Workplace Type: Remote

Reference ID: JN -042026-106397

Date Posted: 06/28/2026

Shortcut: http://careers.eliassen.com/IAED5n


Description:

Remote

 

Our client seeks a Technical Analyst focused on observability, data interpretation, and platform enablement within the Monitoring Strategy & Engineering team. The role enables digital observability at scale across web and mobile ecosystems, leveraging platforms such as Glassbox. The analyst will interpret digital experience data, guide partners on implementation best practices, and develop lightweight automations and integrations.

 

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

 

Rate: $75.00 to $85.00/hr. w2


JN -042026-106397



Responsibilities:
  • Analyze digital experience data using Glassbox and related platforms.
  • Interpret session replay data and user journeys.
  • Support production incident analysis.
  • Design and validate tracking strategies and custom events.
  • Partner with application teams to ensure data quality.
  • Manage technical conversations with mobile platform, DevOps, and native framework teams.
  • Act as an interface between business and technology teams.
  • Enable partners through documentation and self-service workflows and tools.
  • Develop lightweight automations and integrations to reduce manual operational effort.
  • Leverage APIs and GenAI tools for efficiency and surfacing data in external tools.

Experience Requirements:
  • 8-10 years in technical analytics, observability, or experience analytics.
  • Strong analytical and problem-solving skills.
  • Experience with observability or performance monitoring tools.
  • Working understanding of web and mobile architectures.
  • Experience leveraging APIs and Python scripting for automations.
  • Experience with Glassbox or similar session replay tools.
  • Familiarity with Grafana or dashboards.
  • Exposure to tag management systems.
  • Enterprise environment experience.
  • Excellent communication skills to lead technical discussions and translate findings for non-technical stakeholders.

Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 

  • Senior Software Engineer - Risk Team

    Los Angeles, CA

    Description: Hybrid in Los Angeles, CA Our client seeks a Senior Software Engineer for the Risk Team to design and deliver scalable, secure, and resilient backend services supporting fraud detection, risk scoring, and compliance automation. The role re...

    Date Posted: 06/10/2026 Recommended

  • Principal Software Engineer / Full Stack Engineer

    Westlake, TX

    Description: Hybrid Every other week onsite/5 days in either Westlake, TX or Jersey City, NJ or Smithfield, RI Our client seeks a Principal Software Engineer / Full Stack Engineer with deep Oracle SQL/PLSQL expertise and hands-on Exadata engineering ex...

    Date Posted: 06/20/2026 Recommended

  • Platform Architect

    Anywhere

    Description: Remote Our client seeks a ServiceNow Platform Architect to lead architecture, governance, and strategic evolution of the enterprise ServiceNow platform. The role defines platform direction, ensures scalable and secure implementations, and ...

    Date Posted: 06/15/2026 Recommended

  • Testing Analyst II

    Charlotte, NC

    Description: On-site charlotte preferred - open to remote in Charlotte, NC Our client seeks a Testing Analyst II to test workflow-based systems supporting the iGrid program. The analyst will design and execute test scenarios aligned to business process...

    Date Posted: 06/21/2026 Recommended

  • AI Engineer / AI Solutions Analyst

    Anywhere

    Description: Remote Our client is seeking two AI Engineers / AI Solutions Analysts to design, build, configure, and integrate agentic AI solutions across HR technology. The role blends business systems analysis, AI solution engineering, workflow design...

    Date Posted: 06/24/2026 Recommended

  • Data / AI Subject Matter Expert

    Anywhere

    Description: Remote Our client seeks a senior Data / AI Subject Matter Expert to lead presales and consulting for converged data and AI engagements. The role will cover modern data platforms, data governance, and proactive opportunity shaping to drive ...

    Date Posted: 06/08/2026 Recommended

  • Senior Data Engineer - AWS/Snowflake

    Westlake, TX

    Description: Hybrid Every Other Week onsite / 5 days in Westlake, TX Our client seeks a Senior Data Engineer to design, build, and scale enterprise data platforms supporting batch and real-time processing. The role focuses on Snowflake-centric warehous...

    Date Posted: 06/14/2026 Recommended

  • DevOps Engineer – Database Security Monitoring

    Merrimack, NH

    Description: On-site every other week / 5 days in Merrimack, NH or Westlake, TX Our client is seeking a DevOps Engineer to join a cybersecurity-focused team supporting database activity monitoring across critical platforms. This role will focus on clou...

    Date Posted: 06/22/2026 Recommended

  • Financial Business Analyst

    Tysons Corner, VA

    Description: Hybrid 3 days onsite / 2 days remote in Tysons Corner, VA Our client seeks a Financial Business Analyst to analyze and validate automated surveillance systems across multiple asset classes and regulatory domains. The role will reverse-engi...

    Date Posted: 06/28/2026 Recommended

  • ITSM Business Systems Analyst

    Westlake, TX

    Description: On-site Every Other Week onsite / 5 days in Westlake, TX or Merrimack, NH Our client seeks an ITSM Product Analyst who supports the design, delivery, and continuous improvement of ITSM product platform capabilities. The role partners with ...

    Date Posted: 06/10/2026 Recommended

  • Software Architect

    San Diego, CA

    Description: On-site in San Diego, CA Our client seeks a Software Architect to join the Architecture Team to lead and coordinate software development activities and align software architecture with Systems Engineering, Test Engineering, and PMO stakeho...

    Date Posted: 06/30/2026 Recommended

  • Senior Data Engineer

    Westlake, TX

    Description:Hybrid Every Other Week onsite / 5 days in Westlake, TX Our client seeks a Senior Data Engineer to join the Cyber Data Analytics chapter within Enterprise Cybersecurity. You will design and deliver scalable data solutions that secure and en...

    Date Posted: 07/04/2026 Recommended

  • Senior Full Stack Software Developer

    Anywhere

    Description: Remote Our client seeks a Senior Full Stack Software Developer with a strong DevOps background to support the Medical Document Chase application for a government healthcare program. The role is developer-first, owning design, build, test, ...

    Date Posted: 06/23/2026 Recommended

  • Business Analyst

    Washington, DC

    Description: Hybrid 2 days/WK in Washington, DC Our client seeks a Business Analyst to support a federal assets forfeiture program that develops and enhances the Consolidated Asset Tracking System. The role focuses on requirements gathering, documentat...

    Date Posted: 06/25/2026 Recommended

  • QA Analyst II

    4100 Coca Cola Plaza

    Description: Hybrid 4 on in Charlotte, NC Our client seeks a QA Analyst II to support the Money Makers team. The role requires strong Quality Assurance expertise across automated and manual testing within an Agile environment. The analyst will create a...

    Date Posted: 06/16/2026 Recommended

  • Microsoft Dynamics CRM Administrator/Developer

    St. Louis, MO

    Description: Hybrid in St. Louis, MO Our client seeks a Microsoft Dynamics CRM Administrator/Developer to lead technical implementation and serve as system administrator for selected CRM instances. The role will architect, implement, and support Micros...

    Date Posted: 06/09/2026 Recommended

  • Technical Project Manager

    Irvine, CA

    Description: Hybrid 2-3 days onsite in Irvine, CA Our client seeks a Technical Project Manager to lead an Oracle Fusion ERP implementation focused on financial and custodial accounting capabilities. The role will coordinate Finance, Accounting, IT, and...

    Date Posted: 06/12/2026 Recommended

  • Full Stack Developer

    1 Pershing Plaza, NJ

    Description: Hybrid 4 days on-site in Jersey City, NJ Our client seeks a Full Stack Developer with Angular, AngularJS, and Java expertise to build and modernize an internal communications platform. The role will lead design and development across the s...

    Date Posted: 07/05/2026 Recommended

  • Principal Systems Analyst

    Smithfield, RI

    Description: On-site Every Other Week onsite / 5 days in Smithfield, RI in either Merrimack, NH or Westlake, TX Our client seeks a Principal Systems Analyst to join an agile delivery squad supporting donor-focused digital experiences. The analyst will ...

    Date Posted: 06/16/2026 Recommended

  • Mid Systems Engineer, PAM (CyberArk)

    Washington, DC

    Description: On-site in Washington, DC Step into the role of a Senior-Level CyberArk Engineer supporting our client at the Department of Transportation. You will contribute to deploying and maintaining a Privileged Access Management solution across dev...

    Date Posted: 06/16/2026 Recommended

  • Senior AI Engineer

    Anywhere

    Description: Remote Our client is assembling a next-generation AI engineering team to reimagine the claims lifecycle with AI and Generative AI. This early-stage, high-impact initiative emphasizes rapid experimentation, iteration, and delivery of real-w...

    Date Posted: 06/17/2026 Recommended

  • Project Manager - Tech - Lead

    Anywhere

    Description: Remote Our client seeks a Project Manager to lead a script governance initiative that ensures Intent equals Execution across internal and legacy scripts. The role will coordinate inventory, risk assessment, validation, and remediation acti...

    Date Posted: 06/23/2026 Recommended

  • Data Engineer

    Cincinnati, OH

    Description: Hybrid 3-4 days on site in Cincinnati, OH Our client seeks a professional to design and construct scalable data management systems, ensure alignment with business requirements, and research new applications for data acquisition. The role r...

    Date Posted: 06/29/2026 Recommended

  • Salesforce Developer

    Woburn, MA

    Description: Hybrid Tuesday-Thursday onsite in Woburn, MA Our client is seeking a Salesforce Developer to support a global Salesforce footprint across multiple organizations. You will lead complex development efforts, including advanced Apex, scalable ...

    Date Posted: 06/10/2026 Recommended

  • Senior Systems Analyst

    Westlake, TX

    Description: On-site in either Westlake, TX or Merrimack, NH or Smithfield, RI Our client seeks a Senior Systems Analyst within Corporate Services Technology supporting Legal Strategy & Shared Services. You will plan, coordinate, and deliver technology...

    Date Posted: 06/25/2026 Recommended

  • Consultant, Sr. Field Clinical Engineer

    Anywhere

    Description: Remote Our client is a growing medical device company specializing in steerable cardiac catheters building a team of Senior Field Clinical Engineers. Operating within Clinical Development & Science in Clinical Affairs and collaborating wit...

    Date Posted: 06/30/2026 Recommended

  • Full Stack Engineer

    Westlake, TX

    Description: On-site Every Other Week onsite / 5 days in Westlake, TX Our client is seeking a Full Stack Engineer to join the Infrastructure as a Service team within the Enterprise Infrastructure Group. The team designs, builds, and maintains automatio...

    Date Posted: 06/23/2026 Recommended

  • SAP S/4HANA SME Consultant (Quality Management /Production Planning)

    Duluth, GA

    Description: Hybrid 3 days/week in Duluth, GA with travel up to 30% Our client is seeking an experienced SAP S/4HANA Business Process Lead (BPL) with strong SAP process knowledge and the ability to understand business needs, analyze current-state proce...

    Date Posted: 06/16/2026 Recommended

  • IAM/RBAC Engineer

    New York, NY

    Description: Hybrid 4 days onsite in either New York, NY or Pitt, PA or Lake Mary, FL Our client seeks an IAM/RBAC Engineer to design, implement, and administer access controls in Microsoft Entra ID and Azure RBAC. The contractor will enforce least-pri...

    Date Posted: 06/23/2026 Recommended

  • Treasury Technology Consultant

    Golden, CO

    Description: Onsite in Golden, CO our client seeks a Treasury Technology Consultant to assess manual treasury workflows and implement automated solutions on the Sigma platform. The consultant will design workflows, build reporting, and partner with tre...

    Date Posted: 06/12/2026 Recommended

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.


Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.

Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group

If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.

Please ensure that you are working directly with us by confirming the following:

  • When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
  • Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above