Technical Operational Support Engineer (AWS/DevOps/SRE)
Boston, MA
Category: DevOps
Industry: Financial Services
Standard Hours: Open
Reference ID: JN -102026-108982
Date Posted: 10/08/2026
Shortcut: http://careers.eliassen.com/P9KYaV
Description:
Onsite interview will be required.
Daily working hours: 4pm-12 AM ET, + on call weekend support.
Remote role however per the client, looking for a candidate that would be within driving distance to Boston.
Our client seeks a Technical Operational Support Engineer to join the Blockchain Incubator Team. The role spans operations and engineering to build a support model, tools, and documentation that maintain stability for emerging Web3 applications. The position requires coverage from 4:00 PM to 12:00 AM ET on weekdays with on-call participation on weekends and holidays.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $60.00 to $65.00/hr. w2
JN -102026-108982
Responsibilities:
- Develop and implement a technical support framework from scratch, including diagnostic tools and comprehensive user documentation.
- Proactively monitor production systems supporting Bitcoin, Ethereum, Solana, and other public blockchain solutions.
- Act as first-line responder for off-hours incidents, leveraging software development knowledge to diagnose and drive resolution.
- Partner with business teams to understand use cases and collaborate with Core Development to improve serviceability and stability.
- Monitor and support crypto infrastructure and blockchain services, including NaaS proxies and gateways.
- Triage issues related to blockchain node availability, Ethereum access and connectivity, and application and infrastructure performance.
- Support staking operations by monitoring validator health and staking rewards.
- Perform continuous monitoring, alert management, incident response, and light development work.
Experience Requirements:
- 3 to 5 years in technical operations support or DevOps.
- Proficiency across the incident lifecycle: detection, triage and categorization, mitigation and containment, resolution, and root cause analysis.
- Experience building and documenting technical runbooks and using Jira or ServiceNow.
- Observability experience with CloudWatch, Datadog, Prometheus, or Grafana.
- Diagnostics capability parsing logs such as JSON or XML and using Postman or cURL to isolate failures across front end, back end, and blockchain layers.
- Code literacy in Python, JavaScript or TypeScript, Go, Rust, or Java, and use of Git or GitHub to review changes.
- Adversarial testing mindset to stress test and harden code.
- Outstanding written and verbal communication skills.
- Passion for application stability and the evolution of blockchain technology.
- Nice to have: Certifications such as AWS, Azure, GCP, CKA, or blockchain certifications.
- Experience with public chains such as Ethereum, Solana, or Bitcoin, including node connectivity, key management, and network troubleshooting.
- High-level knowledge of smart contract execution, gas fees, and transaction monitoring.
- AWS or cloud operations experience and production or application support background.
- Comfort working non-traditional hours in a 24/7 operational environment.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
-
Security Engineer
New York, NY
Description: Hybrid 3 days on site in either New York, NY or Menlo Park, CA Our client seeks experienced, hands-on Security Engineers to implement secure, scalable infrastructure for institutional digital finance. This implementation-focused role empha...
Date Posted: 10/19/2026 Recommended
-
AI Specialist III
Charlotte, NC
Description: Hybrid 3 days on-site in Charlotte, NC Our client seeks an AI Specialist III to design and deliver generative and agentic AI capabilities that generate code, pipelines, and web applications from prompts. The role requires strong software e...
Date Posted: 10/08/2026 Recommended
-
Principal Systems Analyst
Boston, MA
Description: On-site in Boston, MA Our client is seeking a Principal Systems Analyst to design and develop next-generation trading analytics systems within a high-performing Trade Management Engineering group. The role focuses on scalable, resilient, a...
Date Posted: 10/12/2026 Recommended
-
Vice President, Application Support Engineer
Lake Mary, FL
Description: Hybrid 4 days onsite in Lake Mary, FL Our client seeks a Vice President, Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitorin...
Date Posted: 10/19/2026 Recommended
-
Systems Administrator – Enterprise IT Operations
San Mateo, CA
Description: On-site in San Mateo, CA Our client seeks a Systems Administrator to support, secure, and optimize enterprise IT operations. The role includes end-user system support and endpoint deployment across Mac, Windows, and Linux. The successful c...
Date Posted: 10/18/2026 Recommended
-
Accounts Receivable Specialist
Montvale, NJ
Description: Our client seeks a detail-oriented accounting professional to support cash application, accounts receivable, billing, accounts payable, and expense management activities within Oracle Cloud Fusion. The role will coordinate across teams, re...
Date Posted: 10/18/2026 Recommended
-
Google Cloud Platform (GCP) Engineer
Washington, DC
Description: On-site in Washington, DC Our client seeks a mid-level Google Cloud Platform (GCP) Engineer to administer and support production GCP environments, drive automation, and assist with migration initiatives. The role emphasizes hands-on engine...
Date Posted: 10/09/2026 Recommended
-
Flight Integration Engineer
San Diego, CA
Description: On-site in either Washington, DC or Boston, MA or San Diego, CA Our client seeks a Flight Integration Engineer who will integrate autonomy software onto unmanned aircraft systems and support flight readiness across lab and field environmen...
Date Posted: 10/04/2026 Recommended
-
Sr. Data Production Support Systems Specialist
Gloucester, MA
Description: Hybrid 4 days onsite to start in Gloucester, MA Our client seeks a Sr. Data Production Support Systems Specialist to support data, reporting, integrations, business applications, and emerging AI solution needs. You will own development, ma...
Date Posted: 10/21/2026 Recommended
-
Principal Data Scientist
Cincinnati, OH
Description: Hybrid 3 days onsite in Cincinnati, OH or Atlanta, GA Our client seeks a Principal Data Scientist to scale Data Science and AI capabilities for end-to-end payment optimization. The role will collaborate with ML engineers and product partne...
Date Posted: 10/28/2026 Recommended
-
Manual Quality Assurance Engineer with AI assist and Insurance claims (P&C)
Boston, MA
Description: Hybrid 4 days onsite in Boston, MA (near South Station) Our client is seeking a Sr. Quality Assurance Analyst with strong manual testing expertise to support a high-volume QA organization. The role will develop and execute test plans and c...
Date Posted: 10/26/2026 Recommended
-
Computer Facility Operations Technician
Washington, DC
Description: On-site in Washington, DC Our client seeks a Computer Facility Operations Technician to support data center facility operations, infrastructure monitoring, asset management, equipment logistics, and technical support activities in a federa...
Date Posted: 10/17/2026 Recommended
-
Data Engineer
McLean, VA
Description: Hybrid in McLean, VA Tuesday-Thursday Our client seeks two Data Engineers to build and support batch-oriented data pipelines for AML and personal loans initiatives. The team operates in a micro-pod structure and requires hands-on engineeri...
Date Posted: 09/30/2026 Recommended
-
Jr Data Analyst
Rockville, MD
Description: Hybrid 3 days onsite / 2 days remote in Rockville, MD Our client seeks a Jr Data Analyst who will design, build, and maintain data solutions that address business problems and help regulatory staff make informed decisions. You will develop...
Date Posted: 10/19/2026 Recommended
-
Senior Data Analyst
McLean, VA
Description: Hybrid hybrid in Mclean or Richmond in McLean, VA Our client seeks a Senior Data Analyst to support the one of the world's largest credit card organizations. The contractor will design and improve data management controls, develop reportin...
Date Posted: 10/18/2026 Recommended
-
Senior Technology Sourcing Manager
New York, NY
Description: Hybrid 4 days on-site in either New York, NY or Pitt, PA or Lake Mary, FL The Enterprise Sourcing Office is the strategic engine behind our client’s third-party sourcing, procurement, and supplier management. This role will lead commercial...
Date Posted: 10/18/2026 Recommended
-
ServiceNow Developer - Discovery and Integrations
Anywhere
Description: Remote Our client seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver n...
Date Posted: 09/30/2026 Recommended
-
Principal Application System Analyst
Anywhere
Description: Remote Our client seeks a Principal Application System Analyst to support the State Health Plan initiative. The analyst will gather and elaborate requirements for API Connect workstreams, document APIs within the API Connect management too...
Date Posted: 09/30/2026 Recommended
-
Hogan Business Systems Analyst
Anywhere
Description: Remote Our client seeks a Hogan Business Systems Analyst to lead and drive business process transformation initiatives on the STEM project. The role collaborates with stakeholders, architects, and development teams to deliver solutions ali...
Date Posted: 10/13/2026 Recommended
-
Systems Analyst
Westlake, TX
Description: On-site Every Other Week / 5 days in Westlake, TX Our client seeks a Systems Analyst to support modernization efforts for annuity and life insurance domain applications. You will collaborate with product and engineering teams to define cle...
Date Posted: 10/04/2026 Recommended
-
Sr. Java Full Stack Engineer
Anywhere
Description: Remote Our client seeks a Sr. Java Full Stack Engineer to lead the design and development of next-generation electronic trading systems within a high-performing Trade Management Engineering group. You will architect distributed, event-driv...
Date Posted: 10/15/2026 Recommended
-
Senior Scrum Master
Blue Ash, OH
Description: On-site in Blue Ash, OH Our client seeks a Senior Scrum Master to serve as a servant leader and coach for cross-functional agile teams delivering complex technology across Security, Data, and Networking domains related to cloud transformat...
Date Posted: 10/08/2026 Recommended
-
Full Stack Engineer
Merrimack, NH
Description: On-site Every Other Week onsite / 5 days in either Physical Location or Westlake, TX Our client seeks a Full Stack Software Engineer to support the Middleware Engineering and Governance group. The role focuses on building and enhancing app...
Date Posted: 10/12/2026 Recommended
-
Technical Program Manager
McLean, VA
Description:Hybrid 3 days onsite in McLean, VA Our client seeks a Technical Program Manager to lead a cross-platform program focused on mobile and web applications within a multi-platform environment. The TPM will drive roadmap alignment, manage comple...
Date Posted: 10/07/2026 Recommended
-
Sr. Software Engineer – Identity & Access Management Engineering
Burbank, CA
Description: Hybrid 4 Days a week on-site in Burbank, CA Our client’s Identity & Access Management Engineering team seeks a Senior Software Engineer to build and secure enterprise identity platforms and services that power critical business operations ...
Date Posted: 10/13/2026 Recommended
-
Software Engineer – Emerging Technologies
St. Louis, MO
Description: Hybrid 3 days onsite in St. Louis, MO Our client seeks a Software Engineer to join an Emerging Technologies team focused on innovative retail solutions. The role will contribute to projects involving in-store robotics, electronic shelf lab...
Date Posted: 10/15/2026 Recommended
-
Sr Contracts Analyst
Washington, DC
Description: Hybrid 2 days onsite in Washington, DC Our client seeks a Sr Contracts Analyst to review and negotiate contracts with a focus on procurement of services, strategic sourcing, and vendor relations. The role coordinates business reviews in al...
Date Posted: 10/19/2026 Recommended
-
Sr Talent Advisor - Recruiter
Durham, NC
Description: Hybrid up to 2 days per week onsite in Durham, NC Our client seeks a Sr Talent Advisor to support a surge in hiring for our healthcare/insurance client. The role will lead workforce and recruiting plans using market and internal trend data...
Date Posted: 10/25/2026 Recommended
-
Optical Network Engineer II
Charlotte, NC
Description: Hybrid 3 days on-site in either Charlotte, NC or Charlotte, NC Our client seeks an Optical Network Engineer II to design, map, build, label, and document private circuits across an enterprise network supporting grid communications. The rol...
Date Posted: 10/21/2026 Recommended
-
MDM Technical Product Lead - Informatica 360
Anywhere
Description: Remote Our client seeks a Senior MDM Technical Product Lead – Informatica 360 to lead the architecture, design, and delivery of enterprise Master Data Management solutions. The role will drive end-to-end data architecture, scalable integra...
Date Posted: 10/07/2026 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above