Technical Project & Operations Manager
Atlanta, GA
Category: Program/Project Management
Industry: Retail
Reference ID: JN -082026-108415
Date Posted: 08/27/2026
Shortcut: http://careers.eliassen.com/wQmx6U
Description:
Hybrid 3x weekly in Atlanta, GA
Our client seeks a Technical Project & Operations Manager to manage technical workstreams within Groups & Events initiatives while executing day-to-day billing operations. The contractor will coordinate across Product, Technology, Integrations, Finance, Legal, and external partners to maintain project momentum, deliver accurate billing, and document procedures that improve control, efficiency, and scalability.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $50.00 to $60.00/hr. w2
Responsibilities:
- Manage multiple technical workstreams within Groups & Events projects, coordinating activities, dependencies, timelines, risks, and deliverables across technical teams.
- Coordinate activities across Product, Technology, Integrations, vendors, and stakeholders.
- Maintain project plans and track milestones, dependencies, risks, issues, decisions, and actions for assigned workstreams.
- Facilitate technical project meetings, drive follow-ups, and escalate risks or blockers as needed.
- Coordinate testing, integration, environment, deployment, and technical readiness with applicable teams.
- Provide clear status reporting and maintain accurate project documentation.
- Execute end-to-end billing for assigned Groups & Events products and services.
- Maintain billing schedules, hotel and product records, fee details, invoicing inputs, and support documentation.
- Validate charges against commercial terms and prepare or coordinate billing files and invoice requests.
- Reconcile billing records across internal systems, vendor records, agreements, and financial reports.
- Research and resolve discrepancies, exceptions, credits, and adjustments in partnership with Finance or Collections.
- Maintain accurate billing trackers and reporting. Respond to billing questions from stakeholders and vendors.
- Maintain complete and traceable billing records for controls, compliance, and audit requests.
- Document end-to-end billing processes, roles, handoffs, systems, controls, exceptions, and escalation paths.
- Create and maintain SOPs, process maps, templates, calendars, and job aids.
- Identify gaps and automation opportunities. Recommend and help implement improvements to strengthen accuracy, timeliness, and scalability.
Experience Requirements:
- Experience managing technical workstreams or projects with multiple teams, systems, dependencies, vendors, and stakeholders.
- Hands-on experience in billing, invoicing, financial operations, accounts receivable support, or reconciliation.
- Ability to shift between project leadership and detailed operational execution.
- Ability to work across technical, operational, and financial teams and translate information into clear actions.
- Strong process documentation skills including SOPs, workflows, and job aids.
- Experience analyzing data, reconciling records, investigating discrepancies, and maintaining audit-ready documentation.
- Strong organization, written communication, stakeholder management, and follow-through.
- Ability to work independently, manage competing priorities, and structure developing processes.
- Strong Excel skills including lookups, pivot tables, reconciliation, and data validation. Proficient in PowerPoint, Word, Teams, and project tracking tools.
- Preferred: Experience with SaaS, enterprise technology, systems integration, or technology product portfolios.
- Preferred: Experience collaborating with Finance, Legal, Technology, vendors, and product teams.
- Preferred: Experience establishing or maturing billing operations into controlled, repeatable models.
- Preferred: Hospitality technology, hotel systems, Sales & Catering, Groups & Events, or related industry exposure.
- Preferred: Familiarity with vendor invoicing, recurring fees, contract-based billing, dispute management, and financial controls.
- Preferred: Experience supporting enterprise technology, systems integration, testing, or deployment activities.
- Preferred: Experience with Jira, Confluence, and Planview. Project management certification or equivalent experience.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above