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Technical Support Analyst Engineer in Cambridge, MA at Eliassen Group

Date Posted: 5/7/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Cambridge, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/7/2019

Job Description

We have an exciting opportunity for a Technical Support Analyst Engineer with our industry-leading client in Cambridge.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Technical Support Analyst Engineer:

  • Primary focus is on client desktop systems deployment and administration, mobile device and print management, in person and phone support, and personal solutions consulting
  • May participate in project implementation, technical training and knowledge management, and security administration
  • Use and updates Support Ticketing System

Requirements of the Technical Support Analyst Engineer:

  • Outstanding customer service skills, versatility and breadth of technical skills, strong organizational skills and attention to detail
  • Ability to take ownership where appropriate, and the ability to help teams and projects successfully accomplish their objectives
  • Knowledge of Microsoft and Apple products, ITIL methodology, change management and risk management processes, network and telecom troubleshooting, routers, TCPIP, firewalls, VPNs, and Voice services

Keywords: Technical Support, Technical Support Analyst, Customer service, administration, microsoft

Job ID: 318944

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!