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Technical Support Analyst in Cambridge, MA at Eliassen Group

Date Posted: 2/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Cambridge, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting new role as a Technical Support Analyst based out of Cambridge, MA with one of our top industry leading clients.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Technical Support Analyst:

  • This position will be responsible for broad range of areas with a primary focus is on client/desktop systems deployment and support
  • Mobile device and printing support, high-end executive level in-person and phone support, personal solutions consulting, and all areas of general office desktop support
  • The unifying characteristics of the position are outstanding customer service skills, versatility and breadth in technical skills, strong organizational skills and attention to detail
  • Analyzes and resolves complex customer and technical problems involving multiple technologies and platforms
  • Must have at least 2-3 years experience with Macintosh and Windows operating systems and hardware in a computer support related setting; experience working in a networked environment
  • Must have Mac, Windows and networking (wireless/wired), email, and printing skills
  • Must have related work experience supporting various desktop applications (MS Office, Outlook/Exchange/O365, and IE/Firefox/Chrome)

Job ID: 315862

Keywords:  Technical Support Analyst, Mac, Windows, MS Office, Outlook, Exchange, O365, IE, Firefox, Chrome

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!