Technical Support Specialist in Boston, MA at Eliassen Group

Date Posted: 2/10/2020

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you proficient in Microsoft and Apple technical support?

Are you interested in applying your skill set with a leading educational organization?

If so, we may have the ideal role for you with our client in Boston as a Media & Technical Support Specialist.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Media & Technical Support Specialist:
  • Provide technical support to end users via email, phone, and in-person
  • Collaborate to troubleshoot and resolve technical issues in real time
  • Monitor service channels and utilize ticketing system
  • Maintain a flexible work schedule to support timezones 
Requirements of the Media & Technical Support Specialist:
  • Experience supporting Microsoft and Apple computing environments
  • Exceptional interpersonal and communication skills
  • Ability to provide both in-person and phone support
  • Strong professional and technical skills
  • Ability to provide world class customer service
  • Ability to provide timely technical solutions
Keywords: Media & Technical Support Specialist, Microsoft, Apple, Customer Service

Job ID: 334432

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!