Technical Support Specialist in Tampa, FL at Eliassen Group

Date Posted: 1/7/2020

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/7/2020

Job Description

Are you a passionate Technical Support Specialist with at least one year of help desk support experience?

If you're also looking for your next great contract role, we may have the ideal opportunity for you with our client in Tampa!

Responsibilities of the Technical Support Specialist:
  • Support end users and resolve technical issues on a limited basis
  • Receive phone calls, emails, and personnel requests for support
  • Document, track, and monitor problem to ensure timely resolution
  • Respond to alerts or emergency issues within 15 minutes during business hours and when on call
Requirements of the Technical Support Specialist:
  • High school diploma or GED required; Associate's degree or equivalent experience preferred
  • At least 1 year of experience in a help desk role in Windows environments
  • Experience installing, maintaining, and supporting workstations, services, applications, and printers
  • Experience with at least three: Windows 2000/XP Professional clients, Citrix Metaframe XPe ICA; help desk environment, MS Office
  • At least one of the following is preferred: A+, Network+, CCNA, CCDA
  • Excellent interpersonal and communication skills
Keywords: Technical Support Specialist, Windows, A+, Network+, CCNA

Job ID: 333240

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!