Vice President, Application Support Engineer
Lake Mary, FL
Category: Development
Industry: Financial Services
Standard Hours: Open
Reference ID: JN -102026-109125
Date Posted: 10/19/2026
Shortcut: http://careers.eliassen.com/c6vMBU
Description:
Hybrid 4 days onsite in Lake Mary, FL
Our client seeks a Vice President, Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitoring, and continuous improvement across Java-based applications and SQL Server databases. The team collaborates with development and infrastructure partners to stabilize systems, implement fixes, and drive automation that improves reliability, scalability, and customer experience.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $75.00 to $85.00/hr. w2
Responsibilities:
- Diagnose and resolve technical issues in production environments with strong analytical and problem-solving skills.
- Conduct root cause analysis for recurring issues and implement permanent solutions.
- Partner with development, infrastructure, and stakeholders to resolve complex issues and implement fixes.
- Monitor application and database performance, identify bottlenecks, and perform maintenance to ensure stability.
- Create and maintain troubleshooting documentation, knowledge articles, and incident reports.
- Collaborate effectively with clear written and verbal communication.
- Analyze logs, code, and database performance metrics with attention to detail.
- Adapt to changing priorities and technologies in a fast-paced environment.
- Support Java-based applications and SQL Server databases in a production role.
- Identify automation opportunities and implement scripts or tools to improve efficiency.
- Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity.
- Continuously improve operational support and resolve customer friction points end to end.
- Understand the technical ecosystem to recognize systemic interrelationships and gaps.
- Apply DevOps-centric automation tools and technologies for CI/CD, configuration management, and sustainable scaling.
Experience Requirements:
- 8-10 years of related experience; financial services experience is a plus.
- Technical engineering background with coding beyond simple scripts; experience with Java, Angular, Kafka, and SQL.
- Proficiency in Agile, DevOps, Site Reliability Engineering, and software development.
- Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI.
- In-depth SQL Server analysis including performance tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions.
- Ability to read and interpret Java code, OOP concepts, exception handling, and basic debugging.
- Understanding of job scheduling and configurations.
- Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat.
- Experience with monitoring tools to identify and track errors and collaborate on solutions.
- Engagement with AI technology, self-starter in configuring AI agents, and familiarity with in-depth prompts in Co-Pilot.
Education Requirements:
Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above