Desktop Technician
Fort Totten, ND
Category: IT Admin
Industry: Government
Reference ID: JN -052026-107107
Date Posted: 05/25/2026
Shortcut: http://careers.eliassen.com/qgALhD
Description:
On-site in either Fort Totten, ND or Espanola, NM or Aberdeen, SD
Our client seeks a Desktop Technician to support Department of the Interior/Indian Affairs users across enterprise environments. The role provides Tier II/III support, installs and configures hardware and software, supports standard and specialized applications, and ensures reliable IT operations for desktops, laptops, mobile devices, and network connectivity.
Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $15.00 to $22.00/hr. w2
Responsibilities:
- Provide Tier II/III technical support with minimal supervision and resolve moderately complex issues.
- Deliver desktop and end-user support for hardware, software, and peripherals.
- Troubleshoot and resolve issues for desktops, laptops, mobile devices, and network connectivity.
- Support Microsoft operating systems, Microsoft Office, and Google Workspace.
- Install, configure, and maintain hardware and software systems.
- Support specialized applications such as GIS, AutoCAD, and other business applications.
- Document incidents, resolutions, and changes in a ticketing system.
- Collaborate with IT teams to resolve escalated issues.
Experience Requirements:
- Minimum of 3 years of related technical experience.
- Experience supporting desktop and laptop systems, mobile devices, printers and scanners, and LAN, servers, and network switches.
- Ability to troubleshoot hardware and software issues independently.
- Working knowledge of Microsoft Office and Google Workspace.
- Ability to work with minimal guidance.
- Must be a U.S. Citizen with the ability to obtain and maintain a government security clearance.
Education Requirements:
- Associate degree or an equivalent combination of education and experience.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above