BMC Helix ITSM Engineer
Anywhere
Category: Engineer
Industry: Government
Workplace Type: Remote
Reference ID: JN -102024-91290
Date Posted: 11/15/2024
Shortcut: http://careers.eliassen.com/wHi6xK
Description:
**Remote | Travel to Salt Lake City, UT Required**
We have an exciting opportunity for a BMC Helix ITSM Engineer with our industry-leading client.
Due to federal security contract requirements, applicant must be a United States Citizen.
Rate: $75 - $85 / hr. w2
Clearance:
- Preferred: Top Secret (TS/SCI)
- Acceptable: Secret
- Open to considering candidates with any clearance level.
Location:
- Candidates can live anywhere in the country.
- Must be willing to commute or travel to Salt Lake City, UT for 1-2 weeks per month.
- All travel expenses will be fully paid by client.
Responsibilities:
- Navigate Windows Server OS
- Troubleshoot incidents and problems with the Remedy System
- Review logs and system performance; report anomalies using the incident management process
- Use BMC Remedy logs and Developer Studio to troubleshoot complex workflow issues
- Work with BMC to troubleshoot complex workflow issues
- Perform patching and deployments
- Ensure accurate and appropriate use of the system and data via configuration, maintenance, troubleshooting, and report development
- Support the implementation of system enhancements to improve system reliability and performance
- Fulfill standard requests such as report development, foundation data updates, and system monitoring
- Develop BMC AR System and BMC ITSM using Developer Studio
- Work with Smart Reporting or Helix Dashboards to build reports and dashboards using data from the ITSM system and other data sources
- Install, upgrade, and troubleshoot BMC ITSM Suite
- Coordinate large complex Remedy migration, upgrade, and development projects
- Review complex customer functional requirements and determine how to deploy in Remedy
- Produce professional-level technical documentation
Experience Requirements:
Experience – Required:
- 5+ years of direct BMC Helix ITMS engineering and administration experience
Experience – Nice to Have:
- Redhat OS navigation
- BMC DWP and DWP Catalog (Linux) installation and troubleshooting
- BMC Remedy Single Sign On (RSSO) installation and troubleshooting
- Helix Dashboards installation and report creation
- Experience with containerized infrastructures deploying BMC software
Education Requirements:
Required:
- 5+ years of direct Helix ITSM experience with a BS Degree in computer science or related field -OR-
- 8+ years of direct Helix ITSM experience without a BS Degree + a BMC Professional Certification
Nice to Have:
- BMC Professional Certification in DWP-A, Helix CMDB, or Innovation Studio
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
-
BMC Client Management/Discovery Engineer
USAF Academy, CO
Description: Hybrid role, Colorado Springs, CO. Our client is seeking a skilled BMC Client Management/Discovery Engineer to join their team. The ideal candidate will have extensive experience in BMC Client Management, BMC Discovery, or similar technolo...
Date Posted: 11/19/2024 Recommended
-
System Administrator
Quincy, MA
Description: Hybrid role in Quincy MA. Our client is currently seeking an exceptional individual to join the team as an Operations & Systems Engineer. The Operations & Systems Engineer is a key member of the operations team, providing analytical soluti...
Date Posted: 12/10/2024 Recommended
-
DevOps/Data Scientist
Concord, CA
Description: ** Hybrid | 3 days/wk | San Francisco, CA or Charlotte NC** As a DevOps/Data Scientist, you will play a critical role in bridging the gap between data science and infrastructure. You will be responsible for designing, implementing, and mai...
Date Posted: 11/19/2024 Recommended
-
HRIS System Test Lead
McLean, VA
Description: Our client is a leading financial and technology services firm. With global modernization efforts occurring, we are looking for a strong Test Lead for their HRIS solutions. You will play a pivotal role in overseeing and coordinating all Qu...
Date Posted: 12/01/2024 Recommended
-
Oracle Database Developer with Power BI
Durham, NC
Description: Our client, a leader in their industry, has an excellent opportunity for an Oracle Database Developer with Power BI experience to work on a 12-month + (multi-year) contract position working hybrid onsite two weeks a month in Durham, NC, or...
Date Posted: 12/12/2024 Recommended
-
IT Problem Manager
Atlanta, GA
Description: Hybrid | Atlanta, GA Are you ready to take your career to the next level? Our top client is seeking a visionary IT Manager to lead transformative global infrastructure and operations projects. If you have a passion for innovation and a tr...
Date Posted: 11/19/2024 Recommended
-
Executive Desktop Support Technician
Washington, DC
Description: Eliassen Group is supporting a large government integrator in the search for a VIP Desktop Support Technician. This role will be a 6-month contract to hire opportunity on a long term engagement. This position will also require the candidat...
Date Posted: 12/01/2024 Recommended
-
Senior NodeJS Engineer
Boston, MA
Description: *Hybrid role in Boston MA* Our industry-leading financial services client is seeking a Senior NodeJS Engineer. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great b...
Date Posted: 11/14/2024 Recommended
-
Vulnerability / Cloud Security Engineer - Qualys
Pittsburgh, PA
Description: Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insur...
Date Posted: 11/23/2024 Recommended
-
ServiceNow Platform Developer
Atlanta, GA
Description: *Must be local to Atlanta, Hybrid 3x per week Seeking a qualified professional ServiceNow Platform Developer. The ideal candidate should have the extensive technical experience and background allowing him or her to contribute advanced deve...
Date Posted: 11/20/2024 Recommended
-
Senior Network Systems Admin
Canton, MA
Description: Hybrid role in Canton MA. Our client's IT Team is seeking a skilled, dedicated, and professional Senior Network Systems Administrator to join their expanding team. This person will play a critical role in managing and maintaining a secure ...
Date Posted: 12/08/2024 Recommended
-
Data Management & Quantitative Analyst
Pittsburgh, PA
Description: Join our dynamic team as an IT Consultant specializing in securities pricing and data management. You will leverage your expertise in financial services and data analysis to provide critical support for client portfolio valuation. This rol...
Date Posted: 12/01/2024 Recommended
-
Microsoft System/Server Engineer
Washington, DC
Description: The Microsoft System/Server Engineer position will provide support for systems administration and IPv6-related activities. This candidate will be responsible fo the Windows Server team including providing support for IPv6 Testing, dual-sta...
Date Posted: 12/01/2024 Recommended
-
Fidelity Investments WI (NC) - Mobile Developer(iOS) 176207 TX
Westlake, TX
Description: Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insura...
Date Posted: 11/20/2024 Recommended
-
Gunnison Consulting Group Inc - Kubernetes/Rancher Architect (AFNW)
Anywhere
Description: We are seeking a highly skilled Kubernetes/Rancher Architect to join our team in the Defense/IT Consulting sector. This senior-level position requires a deep understanding of Kubernetes, Rancher, and cloud-native development. The ideal can...
Date Posted: 12/04/2024 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above