Telecom Procurement Analyst
Charlotte, NC
Category: Business Analysis
Industry: Energy
Standard Hours: Open
Reference ID: JN -112026-109302
Date Posted: 11/02/2026
Shortcut: http://careers.eliassen.com/xDezhZ
Description:
Hybrid 3 days on-site in Charlotte, NC
Our client seeks a Telecom Procurement Analyst to provision, track, and deliver off-net wireless data services across a large enterprise environment. The role will collaborate with internal business stakeholders, network and radio engineers, and external carriers to ensure cost-effective and timely service delivery. The position will manage orders, inventory accuracy, and billing verification while driving process improvements and supporting lifecycle management of wireless services and assets.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $25.00 to $35.00/hr. w2
Responsibilities:
- Handle procurement, change, and disconnect requests for off-net wireless telecommunication services, ensuring adherence to procedures and accurate order data with providers.
- Track order progress with vendors, escalate within carriers as needed, and communicate status, delays, or information needs to engineers, customers, or technicians.
- Notify customers upon completion, provide assignments, and update circuit inventory systems accurately.
- Support selection, purchasing, and management of wireless services and assets using enterprise telecom contracts to meet business requirements.
- Collaborate with network and radio engineers to secure efficient and cost-effective wireless voice and data services and advise on technology implementations.
- Review initial billing for new wireless services, validate pricing and inventory alignment, and resolve discrepancies with vendor billing teams.
- Maintain and audit circuit inventory accuracy, collaborate to reduce service costs, and recommend process improvements.
- Establish and follow clear procedures for ordering, tracking, and terminating circuits, coordinating with telecom and radio engineers for service changes.
Experience Requirements:
- Minimum of 3 years of experience with at least 1 year in provisioning cellular services.
- Knowledge and experience with wireless voice and data services and telecom infrastructure.
- Proven troubleshooting, problem-solving, and analytical skills with attention to detail and adherence to process.
- Effective communication, teamwork, presentation, and interpersonal skills.
- Experience with carrier interactions and carrier portal systems.
- Understanding of wireless terminology and technologies including PRLs, 4G, LTE, 5G, IP addressing, SIM, ESN, IMEI, MEID, and MDN.
- Customer service experience, preferably in telecom or carrier environments, with ability to clarify true customer needs.
- Experience with lifecycle asset management for circuits or contracts.
- Knowledge of SIM management and provisioning.
- Preferred experience with ServiceNow and Jira, and familiarity with TEM inventory systems such as Rivermine or Tangoe.
- Familiarity with AI-powered tools and prompt development to support quality outcomes.
Education Requirements:
Bachelor’s degree or 4 years of equivalent direct work-related experience in lieu of degree.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above