Telecom Analyst in Madison, NJ at Eliassen Group

Date Posted: 3/20/2020

Job Snapshot

  • Employee Type:
  • Location:
    Madison, NJ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client is seeking a talented Telecom Analyst to work with them in an innovative and dynamic environment.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Telecom Analyst:
  • Support everyday operations and associated changes in a multi telecom system environment
  • Work across IT disciplines such as telecom, networking, systems administration, etc
  • Provide support for a contact center that serves multiple clients and for telecom VoIP hosted solutions
  • Provide support for multi platform technologies including Avaya, CMS, Aura Messaging, or Uptivity
  • Troubleshoot technical problems and identify resolutions per business needs
Requirements of the Telecom Analyst:
  • Bachelor's degree in Computer Science or a related field
  • At least 7 years of experience working with Avaya telephony infrastructure
  • Expert level knowledge of Avaya equipment and software, including 87xx switch platform, AES, Aura Messaging and CMS
  • Ability to use enterprise voice recording systems 
  • Ability to support Cloud PBX and Cloud Contact Center 
  • Experience independently managing multiple clients, projects, and requests 
  • Familiarity with Microsoft Office product suite, LAN components, wiring, routers, switches, NICs, and communications protocols
Keywords: Telecom Analyst, Avaya, CMS, Uptivity, VoIP, MS Office

Job ID: 335782

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!