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Design Researcher in New York, NY at Eliassen Group

Date Posted: 5/7/2019

Job Snapshot

Job Description

We are looking to bring on a Design Researcher to help build out the future of our client's digital ecosystem. We need someone who can think big picture about the future of their digital platforms, and at the same time is able to go deep into the details for how to get it done. We are looking for someone who is a systems-thinker and has experience developing large-scale, multi-platform ecosystems that deliver on an end-to-end experience for each of our audience-types.

The Design Researcher is charged with fully understanding the business and operational details of our organization as a basis for designing digital solutions. You will work closely with our Program Owners to understand their needs and can guide the creative team in finding solutions that achieve business goals and serve user needs. Working in a cross-functional team (Design Research, UX, Content Strategy, Visual Design, Project Management, Development), you have a solid understanding of the different disciplines and can lead the planning and sequencing of creative work to ensure a project’s success, partnering with a Project Manager to develop the plans and timelines.

The Design Researcher is not just a thinker, but also a maker. You will lead the development of presentation materials (Keynote, PowerPoint, Google Slides) and can distill complex information into focused and impactful presentations. You should be skilled and comfortable with presenting to a range of leadership levels, from Program Owners to the Executive Leadership Team, earning buy-in for the work in a manner that instills confidence in leadership.

What you’ll do:
  • Design, manage, conduct quantitative user research projects including surveys, traffic pattern analysis, SEO and other data.
  • Design, manage, conduct qualitative user research projects such as observational task completion, user needs interviews, and ethnographic studies.
  • Present, represent and advocate for findings and recommendations
  • Inform designs by understanding the users’ needs, behaviors, problems and conceptual models
  • Test designs with users and user-representatives
  • Measure product effectiveness using quantitative data
  • Be a core member of a cross-discipline team, taking shared responsibility for the success of the project
  • Partner with other research disciplines (Data Science and Behavioral Research) to support their efforts, rely on their expertise when appropriate and insure the user is represented in all research activities.
  • Coordinate with project management and design team to ensure timely delivery of artifacts
  • A significant contribution to, and the fostering of our design process and quality standards based on objective, data-driven evidence
  • Creation of strategic materials and demos to internal and external teams
  • Be the "voice of the customer," representing user needs in product design decisions
This is a contract based position, with no plans to convert at the moment. 

We can compensate up to $90/hr including benefits.

Keywords: Design Researcher, Design Research, UX Visual Design, Project Management, Project Manager, SEO

Job ID: 318908

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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