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Program Manager in Owings Mills, MD at Eliassen Group

Date Posted: 3/11/2019

Job Snapshot

Job Description

Our client is an American publicly owned investment firm that is headquartered in Baltimore, Maryland.  For more than 75 years, our client has been dedicated to putting the customer first so they feel confident in investing through them.  They are currently looking for a Program Manager to join their team.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Program Manager:

  • Collaborate extensively to analyze financial and operational standing to execute digital product redesign 
  • Work with Product Owner to establish criteria/measurements of success to enable future state journeys with supporting process design
  • Lead business and operational readiness activities for each product release, including training back office personnel
  • Perform product performance analysis and formulate recommendations
  • Facilitate continuous improvement across the cross-functional team
  • Interact with associates across all levels of the organization

Requirements of the Program Manager:

  • At least 6 years of experience working in an Agile environment
  • At least 5 years of experience in program/operations management
  • Thorough and detailed understanding of the activities of each key role in the Agile methodology
  • Experience leading business or IT process change efforts
  • Experience working with new product releases and back office operations
  • Ability to redesign processes to successfully implement new technology for the back office/call center environment
  • Exceptional problem solving and analytical skills to develop actionable business insights

Keywords: Program Manager, Operations Management, Business Process Change, IT Process Change, Agile

Job ID: 316918

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!