End User Support Specialist in Arlington, VA at Eliassen Group

Date Posted: 11/20/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Arlington, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/20/2019

Job Description

Are you an experienced Technical Support Specialist with a desire to support a diverse group of end users? If you have at least four years of experience, we may have the ideal role for you with our client in Arlington!

Due to federal security clearance requirements, applicant must be a US Citizen or Permanent Resident with an active Secret Clearance.

Responsibilities of the End User Support Specialist:

  • Maintain and support IT services for 3,000+ end users
  • Support LAN, infrastructure, and end user devices
  • Leverage ITIL best practices for service management model
  • Resolve technical issues and respond to requests
  • Manage telephone inquiries and ticketing queue

Requirements of the End User Support Specialist:

  • Associate's degree and at least 4 years of tier 1 help desk support experience
  • DoD 8570 IAT Level I - CompTIA A+ or equivalent
  • ITIL Foundation certification desired

Keywords: End User Support Specialist, CompTIA A+, Secret Clearance

Job ID: 332272

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!