HR Support Specialist in Charlotte, NC at Eliassen Group

Date Posted: 1/13/2022

Job Snapshot

Job Description

*100% remote, but will need to work on EST*

Looking for an HR Support Specialist to support ticket management

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities for HR Support specialist:
  • Provide support ticket management for Employee Central and SAP,
  • Review field inquiries related to training on a new HR system
  • Provide responses based on a reference guide and/or routing tickets to the appropriate Help Desk for resolution.
Requirements for HR Support Specialist:
  • Customer service experience
  • Ability to review and make decisions based on reference guide,
  • Experience working through support tickets
  • Technical – Remedy, SAP read only & EC nice to have
Job ID no. 363822

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!