Senior Desktop Support Technician in Fort Worth, TX at Eliassen Group

Date Posted: 11/18/2019

Job Snapshot

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Job Description

We have an exciting opportunity for a Senior Desktop Support Technician with our industry-leading client in Fort Worth.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Senior Desktop Support Technician:

  • Perform general maintenance tasks, troubleshoot, and repair computer systems and peripheral equipment
  • Maintain outstanding customer service
  • Install PC's, WYSE devices, and printers
  • Record, update, and document incidents using the ServiceNow ticketing system
  • Software: Windows 7/8/8.1/10, MS Office suite 2007-2013, ServiceNow ticketing system, PDQ Deploy, VMWare
  • Hardware: HP printers, Desktop PC's, Dell WYSE terminals

Requirements of the Senior Desktop Support Technician:

  • At least 5 years of related work experience on an IT Help Desk or as a Desktop Support tech
  • Experience in Active Directory
  • Strong troubleshooting skills and attention to detail
  • Strong organizational, prioritization, communication, written, and analytical skills
  • Able to work with VIP and Executive level users

Keywords: Senior Desktop Support Technician, Active Directory, troubleshooting, Desktop Support tech, IT Help Desk

Job ID: 332122

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!