Data Center Support Technician in Kansas City, MO at Eliassen Group

Date Posted: 7/21/2020

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a skilled technologist with broad expertise supporting service desk environments?

Are you interested in working for a high profile government integrator to support federal directives?

If so, we may have the ideal role for you with our client in Kansas City.

This is a contract to hire opportunity. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance (or Secret clearance reactivation eligibility without investigation).

Responsibilities of the Data Center Support Technician:
  • Act as the primary resource for data center troubleshooting and support
  • Fulfill requests, patch platform, support incident and event management
  • Resolve, escalate, or recall activities as directed by service desk shift lead
Requirements of the Data Center Support Technician:
  • Experience in enterprise/data center service desk operations 
  • BMC Remedy Service Management or equivalent ITSM, such as ServiceNow 
  • Skilled in Windows Server and RHEL technologies
  • Experience with LAN/WAN networking, proxy/reverse proxy
  • Experience with Splunk, MS SQL, MS SharePoint, Oracle, vSphere, AD
  • IAT Level II and ITIL Foundations certification  
  • Strong customer service orientation
Keywords: Data Center Support Technician, Technical Support Specialist, IAT Level II, Service Desk, Data Center, Secret Clearance

Job ID: 338440

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!