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Desktop Support Engineer in Hartford, CT at Eliassen Group

Date Posted: 4/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Hartford, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have a wonderful opportunity for a Desktop Support Engineer with our innovative client in Hartford.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Desktop Support Engineer:

  • Diagnose and resolve user tickets related to hardware, software, and networking
  • Guide customers through application and peripheral installations
  • Upgrade and troubleshoot hardware and software systems
  • Conduct remote troubleshooting and customize desktop applications
  • Help to create technical documentation and manuals
  • Record technical issues and solutions

Requirements of the Desktop Support Engineer:

  • Demonstrated experience in desktop support, technical support, or similar position
  • Hands-on experience with Windows, Linux, and Mac OS environments
  • Working knowledge of office automation and computer peripherals
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting 
  • Excellent problem solving and multitasking skills
  • Customer-oriented attitude

Keywords: Desktop Support Engineer, Technical Support Specialist, Help Desk, Troubleshooting

Job ID: 317940

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!