DevOps and Systems Support Engineer in Durham, NC at Eliassen Group

Date Posted: 9/28/2020

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting opportunity for a DevOps and Systems Support Engineer with our industry-leading client in Durham, NC.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.


You will be responsible for bringing together multiple technologies to deliver a cohesive platform-as-a-service product. You have a passion for technology tempered by a level-headed, ITIL-oriented approach to problem solving, and can take knowledge gained from triaging issues and foster it back into product design and support, making the end-to-end delivery more robust. An opportunity for growth and the potential to join in a full-time role is possible as your career advances.

In this role, you will work on one of two morning/evening US-based shifts (which will include either a Saturday or Sunday). The successful candidate is adept at pinpointing root cause and is motivated to learn low level technical details to tackle issues both immediately via workarounds and permanently by identifying defects to be fixed. A sense of urgency, responsiveness and strong desire to meet partners’ expectations are all necessary attributes of a successful candidate for this role.


  • Provide Level 1 and Level 2 Application support for production and non-production environments
  • Investigate and resolve system generated alerts and user raised incidents
  • Handle Service Requests raised by users
  • Coordinate with different teams for incident resolution
  • Work with CI/CD tools such as Jenkins, uDeploy and source control such as GIT
  • Handle code deployments in all environments
  • Automate operational processes as needed
  • Manage code deployments, fixes, updates and related processes
  • Design and implement build, deployment, and configuration management
  • Experience with AWS cloud deployment and DataDog
  • Education and Experience
  • BS or higher education in Computer Science, Software Engineering or IT-oriented degree program.
  • 5+ years technical Systems Operations experience, preferably in an ITIL-orineted support capacity
  • Should have solid experience in LINUX system
  • Should have Apache Tomcat web server administration & support experience
  • Experience of working with SiteScope, DataDog, Stash, Nexus, Artifactory
  • Experience with Log aggregation tools such as Splunk, Datadog
  • Experience in working with Python or Ansible for automation
  • AWS Cloud migrations
  • Scheduling tool working experience preferably Autosys
  • Nice to have Informatica 9.x Admin experience

Job ID: 345568

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!