Help Desk Specialist in Tampa, FL at Eliassen Group

Date Posted: 2/23/2021

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client in Tampa is seeking a skilled Help Desk Specialist with a strong customer service orientation to join their team.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Help Desk Specialist:
  • Provide technical support to end users
  • Resolve limited technical issues
  • Respond to telephone and email requests
  • Document, track, and monitor problem to timely resolution
  • Handle computer equipment through all stage of its life cycle 
Requirements of the Help Desk Specialist:
  • High school diploma or GED and at least 1 year of experience in a Help Desk position
  • Associate's degree in related field preferred
  • Strong Windows OS experience
Keywords: Help Desk Specialist, Technical Support, Tier 1, Desktop Support

Job ID: 349069

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!