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Incident Prevention and Management Analyst in Omaha, NE at Eliassen Group

Date Posted: 4/26/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Omaha, NE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/26/2019

Job Description

We have an exciting opportunity for a Incident Prevention and Management Analyst with our industry-leading client in Omaha.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Incident Prevention and Management Analyst:

  • IT Problem Management 
  • Select appropriate subject matter experts and technology teams to utilize during problem investigations
  • Lead investigations into problems by diagnosing the root causes of issues and how to solve them and deliver results to stakeholders
  • Prevent future incidents by driving the implementation of corrective actions and performing trend analysis with incident data
  • Be an advocate for the Problem Management process
  • Support and deliver regularly scheduled metrics and identify opportunities for new metrics

Requirements of the Incident Prevention and Management Analyst:

  • Generalist knowledge with multiple infrastructure and application technologies
  • General experience in corporate IT governance and process management
  • Must be comfortable working with the ambiguous while driving toward clarity
  • Demonstrate the ability to identify key issues and develop actionable recommendations
  • Strong written and verbal communication skills
  • Experience with Jira, Confluence, Remedy, Tableau, and Crystal or comparable tools a plus 
  • Experience with Agile, ITIL concepts

Keywords: Incident Prevention, Incident Management, Data Analyst, Analyst, Jira, Remedy

Job ID: 318623

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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